Assistant Store Manager

Assistant Store Manager

Purpose Statement:
To manage store operations to achieve maximum sales and profit while maintaining optimum store conditions.

• To manage the store so that every customer receives prompt, courteous, and friendly service.
• To attain sales, profit, expense and labor budgets.
• Know the budgeted inventory level of each department and work with each Department Manager to achieve them.
• Know the standards of performance and productivity for each department and work with Department Managers to achieve them.
• Complete/review all reports (shrink, productivity, ad markdown, DSD price changes, display performance, out-of-stocks, safety store audit, transfers, credits, reclaim) as required.
• Perform or direct:
  1) ordering of merchandise and supplies on schedule from the warehouse and authorized vendors, and
  2) receiving and handling of merchandise and supplies.
• Perform or direct all store opening and store closing procedures.
• Maintain new items and discontinued items program on a weekly basis.
• Maintain:
  1) an outstanding store condition program including floors, windows, shelving, and equipment maintenance;
  2) an effective back door and front-end security procedures, including enforcement of store employee purchase policies; and
  3) an effective store safety and fire prevention program.
• Direct, through proper supervision, that all DSD products are authorized, checked in properly, recorded in DSD System/Price Book, and SRP updated on the front-end systems.
• Assure that:
  • All merchandise is checked out through the front end at the correct price;
  • All price changes are properly completed on the front-end system and shelf tags.
• Assure prompt and accurate service at the front end and service departments by properly supervising training and scheduling of personnel and handling all customer requests and/or complaints with courtesy.
• In conjunction with the Store Manager conduct store meetings to review merchandising, sales planning, and operating problems and keep employees informed about matters concerning them on their job.
• Perform or supervise selection, hiring, and training of store employees and use available training programs and materials.
• In conjunction with the Store Manager determine the needs in the store by performing a store walk, at minimum daily, to include the backroom, and communicate the needs of each area to Department Managers.

Required:

• Able to give/receive complex verbal instructions/descriptions to/from supervisors/co-workers/employees concerning store/department policy/procedures and use of equipment.
• Ability to read and write English; able to read instructions, merchandise labels, warehouse order codes, numbers, reports printed paper and forms.
• Make decisions concerning placement of merchandise, pricing, allocation of shelf space, employee scheduling, expense control, order of product/supplies, hiring/supervision of employees, merchandising plans, departmental operational policies, and promotion of merchandise.
• Good interpersonal communications.
• Knowledge of regulations/laws applicable to operation of the business:
  Wage & Hour, Family Medical Leave Act, OSHA, ADA, EEO, Bloodborne Pathogens Standard, Nutrition Labeling & Education Act, Weights and Measures etc.

Preferred:

• High school diploma or equivalent.
• Prior grocery store experience.
• Prior experience as an Assistant Store Manager.