General Manager Imanager in Training

General Manager I – Manager In Training

Reports to:

Regional Manager

• Employee Stock Ownership Program (ESOP)
• Health Insurance (PPO or HSA options)
• Dental Insurance (no waiting period)
• Vision Insurance
• Life Insurance (US $10,000 paid by company)
• 401(k) Plan (company covers administrative fees)
• Paid Time Off (competitive policies)
• Employee Discount (generous discount on all merchandise)
• Opportunity for advancement

• Work a minimum of a 48‑hour weekly retail schedule
• Achieve personal sales goal
• Effectively assist with managing the sales team and new hires
• Provide training and set goals for the sales team
• Create an extraordinary experience for guests
• Provide support to the store’s management team whenever needed and be able to fulfill their role and duties as necessary
• Great communication with the store's management team regarding individual and department performance
• Conduct morning and afternoon huddle meetings with an agenda designed to motivate, inform, and educate sales professionals and the management team
• Focus on driving sales including all steps of the sales process
• Coach a sales professional one‑on‑one to improve the sales process
• Shadow sales professionals to ensure the sales process is being followed
• Recognize sales professional’s weaknesses during actual sales interaction and coach them to improve
• Debrief a sales professional immediately after a sales interaction to recognize strengths and areas for improvement
• Set individual goals for sales professionals based on store goals
• Constant communication with sales professionals regarding their progress toward goals
• Demonstrate passion for working with others and seeing team and individual success
• Learn all roles and functions within the store and operations
• Work with Corporate HR Department to build a great team and maintain full staffing levels within location
• Travel may be required
• Learn to live in the numbers

• High energy with an enthusiastic personality and great attitude toward retail sales environment
• Strong leader with a team‑first attitude, high commitment and work ethic
• Reliable, accountable, and holds others accountable
• Excellent multitasking, communication, and time‑management skills
• Willingness to accept a promotion at any location in the assigned region

• High school diploma or equivalent combination of education and experience
• Previous demonstrated experience in a customer satisfaction environment (preferred)
• Previous retail management/supervisory experience

• Full‑Time / Regular

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.