Sales Associate​/Design Consultant

Arhaus was founded in 1986 on a simple idea: furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.

The Design Consultant maximizes sales and consistently delivers an exceptional guest experience. This enthusiastic representative of the Arhaus brand utilizes our selling model to close transactions and is responsible for conducting business according to all company standards, policies and procedures. The Design Consultant supports an exceptional guest experience at all times. This position is available at the Loft location in Florence, KY as a full‑time or part‑time opportunity.

• Meet required monthly sales and productivity standards
• Continuously develop enhanced selling behaviors according to our selling model
• Demonstrate strong product knowledge
• Maintain a guest book to organize, generate and cultivate business
• Perform proactive and consistent follow‑up with all guests before and after the sale and at delivery
• Work to improve performance based on feedback from store management
• Promptly resolve guest concerns
• Perform all opening and closing duties as directed
• Accurately perform all system functions and maintain operational standards
• Record all hours worked
• Review and act upon all email and company communications
• Participate in weekly one‑on‑ones and team meetings
• Collaborate with all team members

• Driven to achieve sales goals
• Demonstrate knowledge and passion for company products and services
• Strong organizational, time‑management, technological, and communication skills
• Ability to work independently and collaboratively
• Deliver high‑quality guest relations
• Preference: sales skills, sense of design or related experience
• Professional appearance and demeanor
• Flexible schedule that meets the needs of the business (including evenings, weekends, and holidays)

• Hourly non‑exempt
• Minimum hourly base plus 1% commission on net written sales for the calendar month
• Eligible for monthly sales incentives if achieved

• Exceptional advancement opportunities
• Competitive earnings, bonus opportunities, and generous employee discount
• Medical, dental, and life insurance benefits (offerings differ between full‑time and part‑time status)
• Flex spending plan
• 401(k) retirement program and 529 college savings plan
• Paid vacations and holidays (full‑time employees only)

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus encourages applicants of all ages.

At Arhaus, we believe great hiring starts with authentic human connection. Throughout your candidate experience, you will be engaging with real recruiters, hiring managers, and interviewers focused on getting to know you, your experiences, skills, perspectives, and potential. We encourage candidates to use AI to support resume refinement, interview preparation, brainstorming, and communication. All application materials, assessments, and interview responses must accurately reflect your own experiences, qualifications, and capabilities.

Candidates are asked to participate in phone and virtual interviews without using AI to develop responses. AI use is prohibited during interviews for recording, transcribing, or note‑taking. We expect all candidates to participate with honesty and integrity. Where AI use is permitted for take‑home assignments or role‑specific assessments, candidates must provide transparency on the tools used and their approach, contributions, and decision‑making.