Sales Liaison

Job Description

Sales Liaison

Location: Southern Region (Remote)

Schedule: Remote, Monday–Friday, 9:00 AM–5:00 PM, with flexibility required for occasional after-hours business meetings, events, or gatherings. Periodic travel into the office for meetings or team gatherings is required.

We are looking for someone with a genuine passion for serving older adults, with a heart for serving our seniors, and a strong personal connection to our mission. The ideal candidate is solution-focused, willing to be a trusted resource for our patients and families, while building relationships and the home health, hospice, primary care, and private duty businesses. We are looking for someone with sales experience in home health, hospice, primary care, or private duty but will consider candidates with healthcare experience such as assisted living, independent living, or skilled nursing.

The incumbent plays a crucial role in bridging the gap between the organization's service offerings and potential patients. The incumbent primarily promotes and sells the organization's services or solutions to referral partners such as, hospitals, senior living communities, physician offices, or other related entities. In addition, the incumbent is accountable for developing, implementing and managing policies and procedures to meet the goals and objectives in the area of the sales function.

• Sales and Business Development:
  Identifies new business opportunities and develops strategies to drive sales growth in Senior Services .This may involve conducting market research, prospecting potential clients, and building relationships with key decision-makers.
• Product and Service Presentation:
  Effectively present healthcare services to potential patients by highlighting their features, benefits, and competitive advantages. This requires a thorough understanding of the healthcare industry, market trends, and the ability to articulate complex information in a clear and compelling manner.
• Consultative Selling:
  Engage in consultative selling techniques to understand patient’s needs, challenges, and goals. Tailor sales pitches or proposals to address these specific requirements and recommend appropriate solutions.
• Relationship Management:
  Build and maintain strong, long‑term relationships with patients. This includes regular communication, addressing concerns, delivering exceptional customer service, and ensuring client satisfaction.
• Collaboration with Healthcare Professionals:
  Collaborate closely with healthcare professionals, such as doctors, nurses, therapists, advanced practice providers, or administrators, to understand their needs and provide appropriate solutions. This may involve hospital‑based tracking, conducting educational sessions, arranging walk‑throughs, demonstrations, or organizing workshops.
• Market Analysis and Reporting:
  Monitor market trends, competitors, and industry developments to identify opportunities or risks. Generate reports and inform on sales performance, market insights, and potential areas for improvement.
• Training and Support:
  Provide training and support to internal sales teams, distributors, or channel partners on healthcare services or sales strategies. Ensure they are equipped with the necessary knowledge and tools to effectively sell healthcare offerings.
• Sales Target Achievement:
  Meet or exceed sales targets, revenue goals, and other key performance indicators set by the organization. Manage sales pipelines, track progress, and take proactive measures to drive sales results.
• Compliance and Ethics:
  Adhere to all applicable laws, regulations, and ethical standards related to healthcare sales. Maintain confidentiality and ensure fair and transparent business practices.
• Serving with Heart:
  Approach every client, patient, and family interaction with genuine compassion and a solution‑focused mindset, serving as a trusted resource who reflects the organization's mission and values in every engagement with our senior population.

• Assists non‑sales staff with their understanding and appreciation of the concept.
• Develops and maintains a working knowledge of all National Church Residences' service…