Senior Salesforce Developer; Software Development Specialist

Job Title:

Senior Salesforce Developer (Software Development Specialist
3) (260003OY)

Job & Family Services

United States of America – Ohio

Full-time

Software Development/Implementation

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands‑on dedicated way.

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

The Office of Information Services (OIS) works to support the business functions and the delivery of health, human, and employment services through the application of information technology. OIS supports the delivery of programs to millions of recipients through the development and round‑the‑clock operation of automated information systems. Due to the number of end‑users and technologies supported, OIS is one of the largest and most complex IT organizations within Ohio state government.

The Ohio Department of Job & Family Services (ODJFS) is seeking a Senior Salesforce Software Developer to support a variety of Business Process Management applications. In this role, you will apply your Salesforce and Microservices development expertise as part of a robust and friendly team of Salesforce developers. You will support the entire software‑development lifecycle, work extensively with many new tools and technologies, and have ongoing opportunities to update your skills as new technologies emerge.

Success in this position requires strong analytical and communication skills, along with the ability to work independently or as part of a team. You should have a desire to satisfy requirements that create an exceptional customer experience and bring a persistent, thorough, detail‑oriented, and well‑organized approach to your work. You will need to independently manage multiple assignments, maintain daily status reports and timekeeping, and demonstrate efficient time management and multi‑tasking skills.

• Participate in architectural design and development of scalable Salesforce applications, LWCs, Apex services, Omni Studio components, and complex API integrations.
• Define requirements for large‑scale solutions, perform impact analyses, and conduct code reviews to ensure alignment with development and security standards.
• Contribute to modernization efforts, including migration of legacy applications to Salesforce and redesign of outdated integration patterns.
• Mentor mid‑level and junior developers, distribute institutional knowledge, and strengthen technical continuity across teams.
• Develop test plans, coordinate unit/system/integration testing, track defects, and support UAT.
• Manage CI/CD activities using Git, Copado/Flosum, and automated testing tools; ensure compliance with Dev Ops and release‑management processes.
• Design and support integrations using REST/SOAP APIs, Mule Soft, event‑driven patterns, file‑based interfaces, and cloud‑native microservices.
• Ensure interoperability with Oracle, SQL Server, DB2, File Net, LDAP/SSO, and enterprise Java applications.
• Monitor performance and troubleshoot using Splunk, Dynatrace, and related observability tools.
• Participate in architectural governance and ensure alignment with security, data governance, and long‑term sustainability standards.

Full-time.

Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

This position will be headquartered in an ODJFS Facility in one of the following cities – Columbus, Akron, or Dayton. This determination will take into account the proximity to the applicant's home address.

Rhodes State Officer Tower – 30 East Broad Street, Columbus, OH 43215
Akron – 172 S. Broadway Street, Akron, OH 44308
Dayton – 6680 Poe Avenue, Dayton, OH 45414

Occasional travel within the state of…