Senior Salesforce Specialist

• Serve as a senior technical resource for Salesforce administration, development, and platform optimization

• Design, develop, and maintain scalable Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and integrations

• Support and enhance Certinia (formerly Financial Force) functionality, configurations, and workflows

• Partner cross-functionally with business stakeholders to improve operational efficiency and automate business processes

• Manage and optimize Sales Cloud and Service Cloud environments

• Translate business requirements into scalable technical solutions and system improvements

• Support integrations between Salesforce and third-party applications

• Drive best practices around system governance, security, documentation, and platform scalability

• Troubleshoot platform issues and provide ongoing technical support and enhancements

• 5+ years of Salesforce Administration and Development experience
• Strong expertise with:
  Apex
• Lightning Web Components (LWC)
• Salesforce Flows
• Salesforce integrations/APIs
• Experience supporting Certinia / Financial Force strongly preferred
• Deep understanding of Salesforce Sales Cloud and Service Cloud
• Ability to operate both strategically and tactically in a fast-paced environment
• Strong communication and stakeholder management skills
• Salesforce certifications preferred

Demonstrates extensive expertise in Salesforce Administration and Development, with a focus on Apex, Lightning Web Components, and Salesforce Flows. Proven ability to translate business requirements into scalable technical solutions while enhancing operational efficiency and managing integrations.

• Salesforce Administration
• Apex Development
• Lightning Web Components (LWC)
• Salesforce Flows
• Certinia / Financial Force Support

• Salesforce Administration
• Apex
• Lightning Web Components (LWC)
• Salesforce Flows
• Salesforce Integrations/APIs
• Sales Cloud
• Service Cloud

• Strong Communication
• Stakeholder Management

• Salesforce Certifications

• Platform Optimization
• Operational Efficiency
• System Governance
• Security
• Documentation

• Salesforce
• Certinia
• Financial Force