Returns Associate, 1st Shift

Job Description

We are seeking a Returns Associate to join our team.

In this role, you will process returned shipments from customers in a timely manner and analyze product condition to determine final disposition. The position also requires managing communication within the team to establish and maintain effective working relationships. Candidates should be able to analyze problems, formulate logical conclusions and create potential solutions. The ideal applicant is detail-oriented, organized and self-motivated.

A day in the office looks like this:

• Handle return items based on standard process and procedures.
• Resolve disposition of product that has been returned.
• Work in FIFO order to ensure SLAs are met.
• Ensure good communication within the team to establish and maintain effective working relationships with co‑workers and support the customer service team.

Got the skills and experience? Here’s what we’re looking for:

• High school diploma or GED required.
• Must be able to consistently lift up to 50 pounds.
• Must be able to work on your feet for long periods (8 to 10 hours).
• Must be able to work in a warehouse environment with dust, heat, coolness, and humidity.
• Flexible and dependable.
• Multi‑tasker willing and ready to perform any job necessary.
• Planner—manages time well.
• Highly organized.

• Competitive compensation based on skills and experience, and bonus eligible.
• Paid leave for new parents to support work/life balance and family bonding.
• Excellent medical, dental, and vision coverage—EPO, PPO, and HSA.
• 401(k) retirement plan with company contribution.
• Flexible benefits—choose what you like, ignore the rest.
• Casual dress, and we really mean it.

At Lakeshore, we know our diversity makes us stronger, and we strive to create an intentionally diverse and inclusive community that reflects the people we serve.

To learn more about Lakeshore, visit

People are selected to become members of the Lakeshore family based on skill, merit, and talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS‑related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law.

If things aren’t equal, we all lose.

Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.