Receptionist​/customer service rep

Position: receptionist/customer service rep.
Spherion - Up to $18.00/hour -  - Responsibilities:
Front Desk Management:
Serve as the first point of contact on phones, efficiently routing calls and typing contact/change letters.;
Client Engagement:
Build relationships through daily birthday calls and writing thank-you notes to new business clients.;
Claims & Policy Support:
File glass claims and other insurance claims, handle ALIR submissions, and conduct claim follow-up calls.;
Data Entry & Finance:
Enter data and receipts into the Matrix database, update records, and process customer payments.;
Team Support:
Assemble new business files, email daily reports, and assist senior agents with administrative tasks and shadowing to learn the business.