Program Coordinator for the Brain Health Network

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Posting Details

Posting Summary

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Posting Number RTF
00187PO26

USC Market Title Program Coordinator

Link to USC Market Title (Use the "Apply for this Job" box below)./156367

Business Title (Internal Title) Program Coordinator for the Brain Health Network

Campus Columbia

Work County Richland

College/Division School of Medicine Columbia

Department SOMC Brain Health

Anticipated Hiring Range $63,557 - $95,336

Location of Vacancy 1

Part/Full Time Full Time

Hours per Week 40

Work Schedule

• Standard working schedule: 8:30am - 5:00pm
• Must be willing to work a flexible schedule to meet the needs of the department.

Type of Staff Position Staff Time-Limited (STL)

Basis 12 months

Job Search Category Other Professional

From the Upstate to the Low country, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning.

All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Benefits for Research Grant or Time-Limited Positions Are Indicated Below

The University of South Carolina (UofSC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about UofSC benefits, access the "Working at USC" section on the Applicant Portal at  Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

South Carolina Retirement Yes

State Insurance Programs Yes

Annual Leave Yes

Sick Leave Yes

Advertised Job Summary

The Program Coordinator is under the limited supervision of the Program Manager and serves as the lead coordinator for patient support and front-end administrative operations within the Brain Health Network. The position exists to guide daily workflow execution, reinforce operational standards, and support staff performance to ensure efficient, accurate, and compliant patient services. The primary goal of the role is to coordinate referral, scheduling, and intake processes while providing first-line leadership and operational guidance within established program policies and procedures.

To demonstrate commitment to conducting business lawfully and ethically by consistently adhering to compliance policies, procedures and regulations.

Job Related Minimum Required Education And Experience

• Requires a bachelor’s degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Preferred Qualifications

Required Certification, Licensure/Other Credentials

• Advanced proficiency with Epic or similar EMR systems
• Working knowledge of patient registration, insurance verification, referrals, and authorization processes
• Familiarity with HIPAA requirements and medical records management standards
• Prior experience leading or supporting patient support services, front desk, or administrative healthcare teams
• At lease 1 year experience in a led, supervisory or training role

Knowledge/Skills/Abilities

• Excellent verbal and written communication skills,
• Organizational and administrative management skills,
• Customer service and conflict resolution skills,
• Knowledge of Epic or comparable EMR systems,
• Ability to evaluate, develop and implement new workflows and processes,
• Ability to oversee…