Patient Service Coordinator, Hospitalists

• Provide support in daily administrative operations
• Provide administrative support for the office, including answering telephones, coordinating and scheduling meetings, and making travel arrangements
• Reassign employees as necessary to cover required workload
• Resolve routine problems in the business office
• Oversee sorting and prioritizing incoming mail
• Respond to non-clinical patient inquiries and advise patients and/or guardians regarding accounts
• Research specific account issues when necessary and advise management on patient satisfaction issues
• Handle payroll documentation and processing
• Contact vendors for equipment repair or routine service and forward proposals/quotes to management for approval
• Maintain adequate levels of office supplies
• Conduct orientation and in-service training for support staff
• Maintain petty cash fund and submit reimbursement documents when applicable
• Assist with accounts receivable issues, including claim rejections, charge corrections, billing edits, and collections of old balances
• Perform other duties as assigned

• High School diploma or equivalent
• Two (2) years related experience
• Basic computer skills
• Data entry skills
• Knowledge of office equipment
• Mathematical skills

Demonstrates strong administrative support capabilities, including effective communication, problem-solving, and organizational skills. Proficient in handling payroll documentation, accounts receivable issues, and maintaining office supplies.

• Administrative Support
• Data Entry Skills
• Payroll Documentation
• Accounts Receivable Management
• Office Equipment Knowledge

• Data Entry
• Mathematical Skills
• Payroll Processing
• Accounts Receivable
• Office Supply Management

• Problem-Solving
• Communication
• Organizational Skills

• Administrative Operations
• Patient Inquiries
• Vendor Communication
• Meeting Coordination
• Travel Arrangements

• Office Equipment