Bilingual Customer Service Representative

Bilingual Customer Service Representative

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for an Insurance Claims Associate to work at a leading organization in Florence, SC. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

Pay Rate $14.50/hour

Shift: Monday – Friday from 8AM to 5PM

Why you should apply to be Insurance Claims Associate:

• Competitive pay rate with weekly pay
• Opportunity to work in a professional office environment
• Be part of a reputable, industry-leading organization
• Excellent training and support to help you succeed
• Full-time, onsite position with consistent hours

What's a typical day as Insurance Claims Associate? You'll be:

• Providing prompt, accurate, thorough, and courteous responses to all telephone inquiries
• Performing necessary research to resolve customer inquiries
• Ensuring effective customer relations by responding accurately and timely to inquiries
• Documenting all customer interactions and inquiries accurately
• Initiating minor clerical adjustments or processing provider requests as needed
• Coordinating with other departments to resolve problems and special projects
• Providing feedback and recommendations to management regarding customer needs
• Maintaining accurate records of complaints and suggestions
• Following up on complaints until resolved or reporting to management as required
• Identifying and reporting suspected fraudulent activities and system errors

This job might be an outstanding fit if you:

• Have a High School Diploma or equivalent (required)
• Are bilingual in Spanish and English (required)
• Possess excellent verbal communication, human relations, and organizational skills
• Can handle high-stress situations and demonstrate good judgment
• Have strong customer service skills and basic computer operating abilities
• Can learn and operate multiple computer systems effectively and efficiently
• Are comfortable working onsite in a typical office environment
• Are a local candidate seeking a full-time opportunity

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Insurance Claims Associate today!