Library Assistant – Information Services

Job Description

The Library Assistant – Information Services provides library services to the public and assists patrons and organizations in using library resources and materials.

• Provides exceptional customer service to external and internal customers. Responds to and resolves patron questions or concerns.
• Shelves and organizes materials, updates patron accounts, and assists patrons in finding materials. Provides reader’s advisory and book recommendations.
• Assists patrons with public computers, online catalog, and other library equipment and resources.
• Assists in planning and conducting library programs for a variety of audiences.
• Assists in planning and conducting community outreach activities.
• Provides exceptional customer service to external and internal customers. Responds to and resolves patron questions or concerns.
• Shelves and organizes materials, updates patron accounts, and assists patrons in finding materials. Provides reader’s advisory and book recommendations.
• Assists patrons with public computers, online catalog, and other library equipment and resources.
• Assists in planning and conducting library programs for a variety of audiences.
• Assists in planning and conducting community outreach activities.
• Creates displays, craft kits, and other passive programs.
• Assists with scheduling and monitoring of study rooms, meeting rooms, and classrooms.
• Assists with other departmental tasks as needed, such as inter-library loans, book donations, special collections, etc.
• Participates in the library’s ongoing training program.

• Assists in the South Carolina Room, art gallery, and other library departments as needed.
• Moves and arranges furniture and equipment as needed.
• Works evenings and weekends as required.
• Performs all other related duties as required.

• High School diploma; 1-2 years of library or customer service experience, or any equivalent combination of training and experience which provides the required knowledge and skills.
• Proficient with computers, Microsoft Office/Google Workspace, and office equipment.
• Must possess a valid South Carolina driver’s license.

• Frequently required to perform basic physical activities and communicate effectively to carry out essential job duties.
• Must be able to reach, bend, stoop, carry, move and lift 10 lb. objects regularly.
• Correctable vision sufficient to read monitors, labels, and drive safely.

Florence County strives to be an exceptional place to live, work, and visit by enhancing the quality of life for our employees and those who call the County home, by encouraging innovation and economic opportunities, and by fostering trust and integrity in the County.

Florence County will provide high-quality public services, plan for the needs of our citizens, and promote a safe, healthy, and thriving community for all.

• South Carolina Retirement System
• Annual Leave
• Sick Leave
• Paid Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• Long-Term Disability
• Life Insurance
• Health Savings Account
• Health Flexible Spending Account
• Dependent Flexible Spending Account
• Onsite Employee Health Clinic
• Onsite Employee Workout Facility
• Tuition Reimbursement Program
• South Carolina Deferred Compensation Program
• Employee Assistance Program (EAP)
• Supplemental Insurance Options
• Discounted rates at local fitness facilities