Processing Specialist

Processing Specialist

Assurant is seeking a dependable Processing Specialist to handle insurance documents for our financial institution clients. This role directly ensures the accuracy and timeliness of homeowners' property insurance coverage. The ideal candidate must demonstrate accuracy, attention to detail, sound judgment, and the ability to meet deadlines and quality standards in a fast-paced environment.

As a Processing Specialist, your primary responsibilities will include:

• Processing insurance documents efficiently and accurately to meet client and homeowner satisfaction goals
• Identifying insurance policy type and determining the necessary actions
• Making timely premium payments from escrow accounts to maintain continuous insurance coverage
• Managing multiple priorities and meeting deadlines consistently
• Communicating professionally with insurance agents, carriers, and internal stakeholders to verify information and update statuses
• Acting in accordance with Assurant values and commitments, demonstrating empathy for the impact of your work
• Addressing client and homeowner questions and concerns promptly
• Building and maintaining positive internal working relationships, supporting teamwork and company goals
• Upholding smooth workflow handoffs within the organization
• Communicating status updates and escalating issues to ensure client and homeowner needs are met

Required qualifications for this role include:

• High school diploma or GED
• Basic computer proficiency
• Minimum one year of work experience

Preferred qualifications for this role include:

• Strong attention to detail
• Ability to adapt well to change
• Experience in banking, finance, or mortgage lending
• Proven success working in environments focused on production and quality

To apply, please submit your resume and cover letter. Assurant is committed to a quick and transparent interview process for qualified candidates.