Resident Care Associate

Resident Care Associate

Phoenix Senior Living

Mon‑Fri;
Every other weekend required

The Resident Care Associate reports directly to the Family Experience Director, Pearl Director or the Assistant Family Experience Director.

The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living and memory care neighborhoods. This role includes providing hands‑on care, physical and emotional support as outlined in each resident’s Personalized Service Plan (PSP) while maintaining a safe, comfortable home‑like environment. It requires staying in accordance with federal, state and local standards and regulations and Phoenix policies to promote the highest degree of quality care and services to our residents.

• Participates in the development of the Personalized Service Plans and updates; attends service plan review meetings with families as requested
• Follows the hydration schedule established for the residents is maintained during the shift
• Completes resident meal attendance sheets and ensures any resident who has not dined in the dining room is provided room service or accounted for
• Knows and complies with all resident rights
• Initiates, assigns and assists with activities, as appropriate
• Checks all assigned residents daily for cleanliness, appropriate clothing, any continence issues and change in condition
• Uses proper sanitary procedures and universal precautions
• Checks on assigned resident rooms daily for general cleanliness and neatness and takes appropriate action; ensures high‑risk rooms are double‑checked
• Assists with conducting laundry room and common area checks, including bathrooms, for cleanliness and any exposed hazardous chemicals, and takes appropriate action (e.g., contacting housekeeping or cleaning the area)
• Completes all ADLs for assigned residents according to the resident’s Personalized Service Plan (PSP)
• Responds to security system and resident call bells premptly and immediately;եան takes appropriate action including resetting call bells

• High school education preferred and may be required by the state
• Previous experience working with elders or disabled individuals, preferred
• Must be at least 18 years of age to perform the personal care aspects of the RCA position
• Knowledge and experience in Assisted Living industry and Dementia care or Skilled Nursing, preferred
• Ability to work weekends, evenings and flexible hours, available to our customers at peak service delivery days and times

Entry level

Full‑time

Health Care Provider