District Endpoint Technician II - Regional IRC Manager

Job Responsibilities

Serves as the Regional Information Consultant (IRC) Manager for District 4 and District
5. This area covers Cherokee, Chester, Chesterfield, Darlington, Dillon, Fairfield, Florence, Georgetown, Horry, Lancaster, Marion, Marlboro, Union, Williamsburg, and York counties. Manages the deployment, maintenance, and support of SCDOT Information Technology devices, including desktops, laptops, tablets, printers, and telephone systems and services (including cellular). Supervises IRC subordinates, to include training, scheduling, and prioritizing their daily work. Ensures that all work schedules, installations, repairs, upgrades, etc.

are done in a timely and orderly manner. Also ensures work is performed according to SCDOT policy and procedures while minimizing delays for IT end users. Supervises installation, maintenance, and support of all computers, printers, tablets, and other IT equipment across and throughout assigned region. Enforces policies and procedures for inventory control of all IT equipment and purchases. Supervises surplus of equipment in accordance with SCDOT and state policies.

Manages regional area cell phones and assists with all telephone services as needed. Coordinates with Lead IRC and IT Security Manager to ensure that Security Operations Center (SOC) events are managed according to standards and procedures. Works with District Engineering Administrators (DEAs) and all lRCs in region to ensure IRC staffing resources are available. Works with DEAs and users to develop and determine IT needs and makes recommendations for management.

Ensures IT training needs of SCDOT personnel are addressed, and training is scheduled as needed. Interviews and selects personnel for IRC positions in region. Evaluates employee performance and supervises training for all subordinates. Performs other related duties as assigned.

A bachelor's degree and three and one-half (3.5) years of experience in automated information or communication system design, installation, operation, repair, or processing of information in a data processing environment or related systems; or an approved acceptable equivalence. A valid motor vehicle operator's license is required. The physical demands for the essential functions includes sitting or standing at a desk for an extended periods and working on a computer.

May be required to lift up to 30 lbs. May be required to work outside normal business hours. Regular travel throughout assigned Region.

The South Carolina Department of Transportation is committed to a diverse workforce and does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.

Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits.

Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note:

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.