Workstation Support Analyst
Job in
Florence, Florence County, South Carolina, 29506, USA
Listed on 2026-09-15
Listing for:
Spectraforce Technologies
Full Time
position Listed on 2026-09-15
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Workstation Support Analyst
Florence, South Carolina 29501
12 Months
* C2 eligibility is required*
* Onsite Interview Required*
* Credit Check must be processed during pre-screens*
Duties:- Responsible for configuring, installing, and maintaining desktop software and hardware.
- Provides technical support and guidance to users.
- 55% Monitors/updates dispatch system and works incoming tickets as assigned.
- Provides troubleshooting, technical support and development of end-user guidelines.
- Configures, installs, monitors, and maintains IT users' workstation software and hardware.
- Ensures proper backing up of data from user workstations and that tools and equipment are licensed and approved by IS purchasing.
- Ensures proper configuration and adherence to security configurations and settings.
- 10% Tests, troubleshoots, maintains, modifies, validates and documents application packages.
- 10% Documents configurations and standards so that colleagues can reference similar issues and improve resolution time. Assists other departments as needed to resolve issues.
- 20% May perform administrative task such as reporting, ordering replacement parts, and tracking status/inventory of items.
- 5% Keeps apprised of new technologies related to workstation support procedures. null
Skills and Abilities:
- Able to provide consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software.
- Able to provide on-the-spot training to users. Understands operating systems imaging concepts.
- Able to make recommendations on selection of hardware and software products to address business requirements.
- Familiarity with computer and workstation equipment.
Skills and Abilities:
- Able to assist in the support and maintenance of the overall infrastructure.
- Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
- Routine transporting of items up to 30 lbs.
- Transporting items up to 70lbs on occasion.
Education:
- Associate Degree in Computer Science, Information Technology, or other job related field. or 2 years of job related work experience.
Work Experience:
- 2 years of technical operations support experience.
- CompTIA A+ and/or Network + Certification is preferred.
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