Parts Coordinator

Job Overview

The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order.

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness, and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended Management Information System (MIS).
• Label and track all parts by the R.O. # and store them with the vehicle and/or scheduled repairs.
• Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.
• Order and receive supplemental parts in the MIS, monitor performance of parts, materials and sublet vendors.
• Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

• High School Diploma or equivalent.
• 1-3+ years of experience working with automotive parts (auto body parts is a bonus).
• Customer Service Oriented and strong organizational ability.
• Experience in a fast‑paced environment, managing pressure and conflicting demands.
• I‑Car Registered (working toward Gold Class certification).

• Communicate effectively, both verbally and in writing.
• Strong attention to detail and high degree of accuracy.
• Effectively manage a fast‑paced environment, demonstrating multi‑tasking ability while working under pressure.
• Working knowledge of vehicle repair practices.
• Management Information System:
  Summit, Repair Centre.
• Working knowledge of Mitchell, Audatex.
• Parts sourcing:
  Car‑part, Progi, APU, LKQ.
• Solid problem‑solving abilities.
• Above‑average computer proficiency and organizational skills.
• Ability to keep up and succeed in a fast‑paced working environment.
• Ability to work well with others and achieve common goals.

Other duties as assigned.

• Frequently required to bend, crouch, reach, and handle tools.
• Lift in excess of 50 lbs. of materials.

Hourly $16 - 23 / Hour

Reasonable accommodations may be made to enable individuals with disabilities to perform the job.