Field Service Technician

Field Service Technician

Hourly Range: $18.00 to $20.00 depending on the experience.

Are you driven by purposeful work and the opportunity to grow your career? Imagine traversing the Charlotte, NC area and being the hero in every office you step into. Multiple times a day you will be the answer to your clients' issues by bringing innovative, game‑changing solutions for their print management needs. As the Field Service Technician, you will enjoy making a positive impact on the business and our customers through maintaining, servicing, and repairing their office equipment throughout the territory.

• Provide printer and copier maintenance, service, and repairs to customers
• Deliver product training efficiently and effectively
• Diagnose equipment issues and carry out installations and upgrades
• Make modifications, remove old units, and retrofit existing hardware
• Complete field calls according to priority while practicing effective time management
• Continuously enhance your technical skills for field assignments
• Rebuild components at the shop

• High School Diploma or GED
• A minimum of one year of experience in one or more of the following:
  • Technical repair, service & installation of copier/office equipment (Preferred)
  • Technical service, repair or training of Photo /software, printers, , or Fingerprint equipment
  • Technical service, repair or support of comparable products
• Advanced education or certification or internships in respective areas can be used to meet experience requirement
• Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
• A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business.

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre‑tax spending accounts
• 401(k) plan
• Pet Insurance
• Company provided life insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommod to request an accommodation.