Residential HVAC Service Technician

Job Description

At 2nd Wind
, we believe comfort isn't a luxury—it's something every home deserves. We're not just fixing HVAC systems; we're restoring comfort, solving problems that matter, and making sure families can breathe easy year-round.

If you're a skilled technician who likes variety, independence in the field, and the satisfaction of solving real-world problems every day, this is your kind of team.

Every day brings something different—and that's exactly the point.

• Diagnose, repair, and maintain residential HVAC systems (heating, cooling, and ventilation)
• Troubleshoot equipment issues and deliver clear, confident solutions in the field
• Communicate with customers in a way that builds trust and keeps them informed (no jargon overload)
• Complete service calls efficiently while maintaining high-quality workmanship
• Document work performed, parts used, and recommendations with accuracy
• Identify opportunities to improve system performance, efficiency, and indoor air quality
• Recommend upgrades and solutions that genuinely improve customer comfort
• Stay sharp through ongoing training and hands-on learning

• 2+ years of HVAC service experience (residential or light commercial)
• EPA Certification (required)
• Strong troubleshooting mindset—you don't just fix symptoms, you find the cause
• Valid driver's license with a clean driving record
• Strong communication skills and a customer-first attitude
• Ability to work independently while representing the company professionally in the field
• Comfortable using tablets or mobile tools for service documentation

• NATE Certification
• Experience with heat pumps, furnaces, and ductless systems
• Familiarity with indoor air quality (IAQ) products and solutions
• Comfort with recommending system improvements or upgrades in a service setting

• Competitive pay with performance-based incentives
• Company vehicle, tools, and uniforms provided
• Health, dental, and vision coverage
• Paid time off and holidays
• Ongoing training and real career growth opportunities (not just talk-actual advancement paths)
• A supportive, team-first culture where technicians are respected and value

• Full-time, field-based role traveling to customer homes
• Rotating on-call schedule for emergency service needs
• Occasional evenings or weekends based on business demand

2nd Wind Heating & Cooling is an Equal Opportunity Employer. We are committed to creating a workplace where all employees and applicants are treated with respect and fairness. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local laws.

Welcome to 2nd Wind, where we take your comfort seriously! Our mission is to provide you with reliable heating, ventilation, and air conditioning services that you can trust. We know how important a comfortable home is, especially when the weather changes. That's why we've dedicated ourselves to being the best in the business.

At 2nd Wind, we have a team of trained experts who are highly skilled in what they do. They are ready to tackle any HVAC issue you may encounter. We pride ourselves on getting it right the first time, so you won't have to worry about a second visit. Our tea