Billing & Collection Specialist

Billing & Collections Specialist

The Billing & Collections Specialist will play a critical role in supporting the Finance team by helping manage the billing and collections lifecycle for firm invoices. This role is responsible for client billing, following up on past‑due accounts, ensuring timely resolution of outstanding receivables, and maintaining the integrity of collection data. This role will also monitor and manage overdue accounts, ensuring timely follow‑up on outstanding receivables to reduce aged accounts and improve cash flow.

• Prepare and issue invoices, statements, and billing summaries in accordance with company policies and client contracts.
• Review billing data for accuracy, completeness, and compliance with internal standards.
• Liaise with billing attorneys and internal finance teams to understand and resolve disputes, invoice issues, and coordinate collection actions.
• Collaborate with clients' accounts payable departments to track invoice submissions, identify delays or rejections, and ensure successful resubmission where necessary.
• Document collection activities, disputes, adjustments, and write‑offs in the firm’s accounting system (3E).
• Contact clients—via email, phone, or letters—regarding overdue invoices and facilitate payment arrangements.
• Partner with the Billing Manager to implement process improvements, enhance automation, and contribute to initiatives that strengthen the firm's overall revenue cycle.
• Maintain a high level of professionalism and confidentiality when interacting with internal teams and external clients.
• Assist with other Billing Department support as needed.

• Law firm experience in a billing and/or collections capacity preferred.
• Experience with 3E, Elite Enterprise accounting system is desirable.
• Motivated, flexible to work extra hours as needed.
• Strong attention to detail and high level of accuracy.
• Outstanding written and oral communication skills to communicate with attorneys, staff and clients.
• Proficiency in MS Office Suite.
• High school diploma at a minimum.

Salary range: $80,000 to $95,000. The salary range does not guarantee, obligate, nor set expectations of an applicant’s salary in the event of hire. Actual compensation will depend upon a number of factors, including but not limited to, the candidate’s years of experience, qualifications and skill set.