Billing/ Collections Specialist
Listed on 2026-08-15
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Accounting
Accounts Receivable/ Collections
Key Responsibilities
Prepare, review, and process client invoices in accordance with firm policies and client guidelines
Collaborate with attorneys and legal staff to ensure accurate billing entries, rates, and matter details
Manage electronic billing (e-billing) submissions through client portals (e.g., LEDES formats)
Ensure compliance with client billing requirements, including outside counsel guidelines
Maintain accurate billing records within 3E (Elite) or equivalent system
Support audit requests and reporting as needed
Monitor aging reports and follow up on outstanding invoices.
Identify overdue accounts and contact clients via phone, email, or portals to secure payment.
Communicate professionally with clients regarding billing inquiries, discrepancies, and payment status
Document all collection activities and maintain organized records.
Investigate short-pays, chargebacks, and discrepancies.
Escalate high-risk accounts to management as needed.
Knowledge, Skills, Abilities, And EducationHigh school diploma plus 3+ years of experience in e-billing, accounts receivable, or collections (legal industry-specific experience a plus).
Proficiency with billing systems, 3E Elite, and Microsoft Excel.
Strong analytical and problem-solving skills.
Excellent communication, organization, and time-management abilities.
Ability to handle confidential information with discretion.
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