Senior Benefits Specialist - MidMarket

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.

Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.

We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through Ripple Match’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead.

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Flexibility:
Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.

Career Growth:
Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Well-Being:
Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

SUMMARYThis position is responsible for leading benefits related interactions with external and internal customers by consistently exceeding expectations with Middle Market clients. Under minimal supervision, uses extensive knowledge of Insperity Benefit Plans to assist and educate clients and Service Team members. This position maintains a lead role for benefits information and processes for key client contacts, researches and formulates responses to complex benefit issues, ensures Insperity and clients comply with benefit laws and regulations, and delivers benefit education sessions in person and virtually to worksite employees.

This role also serves as a leader on benefits projects and interprets benefits and related policies and guidelines.

RESPONSIBILITIES Serves as dedicated Benefits Specialist for Middle Market clients.

Maintains a lead role for benefits information and processes for key client contacts by ensuring operational benefit processes are followed. Seeks to identify, analyze, and resolve problems effectively and makes effective, timely, and informed decisions.

Researches and formulates responses to complex benefit issues that could impact the client relationship by proactively reviewing possible issues that the client or employee may encounter regarding benefits. Identifies and formulates a relationship with the client benefits contact.

Ensures Insperity and clients are in compliance with benefit laws and regulations by preparing clear, concise, and well-organized communication and presentations using Health & Welfare Legal approved language. Attends all benefit related trainings.

Delivers benefit education presentations to worksite employees in-person and virtually to inform them of Insperity’s welfare and wellbeing benefits, which assists them in making informed choices about their benefits. Addresses challenges within the presentation setting while maintaining a high degree of quality and professionalism.

Serves as a leader on benefit projects and ensures completion of objectives by making effective, timely, and informed decisions. Maintains internal relationships ensuring the timely exchange of information.

Ensures appropriate due diligence is applied to clients’ unique circumstances (i.e., COBRA takeovers, deductible credits, transition of care).Educates clients and ensures that they gain a broad knowledge of policies and procedures regarding all benefits. Serves as a liaison on new and existing technologies and benefits products.

Recognizes issues and determines actions needed to advance the decision-making process.

Researches issues while escalating appropriately to…