Global Customer & Communications Lead
Job in
Florham Park, Morris County, New Jersey, 07932, USA
Listed on 2026-08-30
Listing for:
Dun & Bradstreet in
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Dun & Bradstreet is seeking a Customer Change Management & Communications Manager to lead intake, assessment, and global communication of customer-facing changes. This role establishes a centralized change funnel ensuring changes are assessed, segmented, and supported through appropriate channels.
The role drives consistency and improved customer experience by ensuring readiness, enablement content, and support models are in place before communications are executed.
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