Senior Director, Commercial Data Management & Strategy

The Senior Director, Commercial Data Management and Strategy will own, maintain, and expand the design, build, and ongoing management of our current commercial data ecosystem, and lead the strategy, governance, and execution of Shionogi’s commercial data assets to ensure timely, accurate, and compliant data availability for business insights. Acting as the primary liaison between external data providers and internal stakeholders (Commercial, Market Access, Medical, Finance, IT, Analytics), this role will drive operational excellence in data acquisition, integration, quality, and delivery.

The right candidate will command deep technical fluency in modern cloud data platforms with a sophisticated understanding of pharmaceutical commercial data, with an appreciation that data is not the final product. We are seeking someone who is comfortable with ambiguity but has experience to identify the right path to recommend and to ‘connect the dots’ across multiple brands and teams. Proactive communication, time management of self and others, as well as the ability to assess and articulate downstream impact during decision-making will be critical success factors for this role.

Vendor and partner support will be ample; however, this role is for someone who leads by doing i.e., providing strategic guidance and subject‑matter expertise while personally taking on the work required to deliver.

This is a highly visible role within Commercial Operations and the full organization; this role will work across internal and external stakeholders to implement, enhance, and future‑proof Shionogi’s commercial data infrastructure in support of launch readiness, ongoing mergers, and long‑term business success.

• Own the design, build, daily operations, and long‑term evolution of the existing commercial data warehouse on modern cloud technology (Snowflake, Databricks, AWS/Azure), including data models, ETL pipelines, and reporting platforms.
• Define and enforce data architecture standards supporting scalability, auditability, and analytics‑readiness; translate business requirements into warehouse architecture and system enhancements.
• Own the semantic layer including certified metric definitions, conformed dimensions, and business logic setting the standards, approving the design, and holding partners to it, so the same numbers reconcile across business intelligence, incentive compensation, field reporting, and any AI‑driven query interface.
• Future‑proof the foundation for AI‑enabled consumption by establishing governed semantic definitions, structured metadata, and machine‑readable access patterns (e.g., MCP) so conversational analytics, agentic workflows, and AI‑assisted reporting can be layered on without re‑architecting the warehouse.
• Partner with IT on infrastructure, security, and platform administration, with clear delineation of business vs. technical ownership.

• Own acquisition, ingestion, and integration of syndicated data (e.g., IQVIA national/subnational, claims, Rx, EDI 852/867), including quality validation and restatement handling.
• Integrate payer and market access data (payer master data such as Precision AQ; formulary/policy data such as MMIT) to support access analytics and pull‑through reporting.
• Lead integration of de novo and emerging sources: patient support hub data, specialty pharmacy dispense/status feeds, and patient tokenization to enable longitudinal patient journey tracking in a rare disease setting.
• Develop and maintain the data operations roadmap across commercial and medical data domains, including project leadership and prioritization across functional areas and data requirements.

• Own customer reference and master data with extensive direct experience with syndicated customer reference sets i.e., IQVIA One Key and/or Veeva Open Data — HCP/HCO alignment, affiliations, and CRM synchronization.
• Drive Master Data Management processes across HCP, HCO, payer, product, and territory hierarchies.
• Own and lead the data stewardship team and process; establish matching, quality, and…