Enterprise Customer Success Lead AI & IoT Smart-Buildings
Job in
Florida City, Miami-Dade County, Florida, 33003, USA
Listed on 2026-07-23
Listing for:
Carrier Global Corporation
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Carrier Global Corporation is seeking an experienced Customer Success Manager to lead enterprise relationships and deliver value through AI & IoT use cases. You will own customer success KPIs, drive adoption of Abound PI, and manage quarterly business reviews to closure, while ensuring revenue growth across identified accounts.
The role requires 5+ years in customer engagement and 3+ years in connected buildings or IoT-enabled digital products, with domestic travel up to 30%.
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