Sr Service Engineer Midwest

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives and empower critical industries. Since inventing modern air conditioning in 1902, we lead with purpose and a world-class, inclusive workforce that puts the customer at the center of everything we do.

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Senior Service Engineering professional with deep knowledge and highly developed technical expertise. Maintains effective communication and frequent contact with key customers and field team members, performs highly complex diagnostic procedures, and prepares reports for the senior leadership team. Communicates technical information to key stakeholders and keeps customers and field team members up to date on outstanding issues.

Will Cover Midwest and Central US

• Maintains effective communications with key customers and field team members to ensure product enhancements/improvements are complete and accurate.
• Maintains frequent contact with key customers which requires a high degree of tact and courtesy.
• Acts as the expert in product knowledge/subject matter.
• Performs highly complex diagnostic procedures.
• Prepares reports for senior leadership displaying interpreted test information to resolve design/system related problems and to ensure continuous improvement.
• Communicates technical information to technical/non-technical stakeholders including senior leadership.
• Ensures that key customers and field teams are kept informed on outstanding issues and recommends system enhancements, upgrades, or repairs.

• High School Diploma or GED
• 5+ years of experience in the HVAC industry in a technical support role.
• 1+ years of experience with the Microsoft Office Suite
• Ability to pass an MVR with a clean and valid driver’s license

• Bachelor’s Degree from a recognized college or university in Mechanical Engineering, Electrical Engineering, Construction Management, or building HVAC.
• Ability to lead and motivate teams.
• Strong problem solving, planning, and management skills.
• Ability to read and understand the scope of work.
• Exceptional written and verbal communication skills.
• Experience in dealing with a number of simultaneous challenges, requiring knowledge of many different disciplines.
• A true team player who has the customer’s best interests first and foremost.

The annual salary for this position is between $96,000.00 - $ annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

This position is entitled to short-term cash incentives, subject to plan requirements.

Employees are eligible for benefits, including:

• Health Care Benefits
  :
  Medical, Dental, Vision;
  Wellness incentives
• Retirement Benefits
• Time off and Leave
  :
  Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability
  :
  Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account;
  Health Care Spending Account;
  Dependent Care Spending Account
• Tuition Assistance

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with related laws.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at C We will make every effort to meet your needs in accordance with applicable laws.