Organization Design Expert - Tech Focus

Role:
Organization Design Expert - Tech Focus - 12 Month Contract

Location:

East Coast (NY/NJ, Atlanta, Charlotte, or South Florida)

AND Digital is a tech company dedicated to accelerating digital delivery and closing the digital skills gap. Since 2014, we have supported organisations in building better digital products and stronger digital teams.

We believe our work should always create a remarkable impact for our clients. Through our regional offices, known as ‘Clubs,’ we build strong relationships with our partners, ensuring they are prioritised by teams located nearby.

This unique model has driven success for both our clients and ourselves, reflected in our remarkable organic growth since 2014. Today, we are over 1,300 people strong, with Clubs across the UK, Europe, and the USA—and plans for global expansion in the coming years.

Join us and help fulfil our mission to close the world’s digital skills gap.

The Organization Design Expert – Technology is responsible for designing and optimising technology operating models, organisational structures, governance frameworks, and workforce strategies that enable scalable, high‑performing engineering and digital organizations.

This role partners with senior technology and business leaders to improve organizational effectiveness, delivery performance, decision‑making clarity, and workforce alignment across engineering, product, platform, data, and technology operations functions.

The successful candidate combines deep organization design expertise with practical experience in modern technology environments, including agile delivery models, platform operating models, product‑led organisations, and digital transformation programs.

• Design and implement target operating models for technology organizations.
• Define scalable organizational structures across engineering, product, architecture, platform, infrastructure, data, and delivery teams.
• Develop role architectures, accountability models, and organizational layers.
• Align organizational design with strategic business objectives and technology priorities.
• Support transformation initiatives including agile, Dev Ops, platform, and product‑centric operating models.

• Develop and implement span‑of‑control frameworks and management layering principles.
• Assess organizational efficiency, decision velocity, and leadership effectiveness.
• Identify opportunities to simplify structures, remove duplication, and optimise team composition.
• Create organizational health metrics and benchmarking approaches.

• Establish governance structures for technology delivery and operational oversight.
• Define decision rights, escalation paths, forums, and accountability models.
• Create governance cadences supporting portfolio management, prioritisation, risk, and delivery oversight.
• Improve cross‑functional collaboration between technology, product, operations, finance, and business teams.

• Design delivery measurement frameworks and technology performance dashboards.
• Define engineering, delivery, and operational KPIs and OKRs.
• Enable data‑driven performance management and continuous improvement practices.
• Establish reporting mechanisms to track organizational effectiveness and delivery outcomes.

• Lead workforce planning and organizational capacity modeling activities.
• Assess future capability needs across technology domains.
• Develop workforce strategies covering build/buy/borrow decisions, location strategy, and talent scalability.
• Partner with HR and technology leaders on succession planning, skills mapping, and capability development.
• Support organisational conversations related to restructuring, growth, transformation, and workforce optimisation.

• Facilitate executive‑level organisational design conversations and workshops.
• Present recommendations and insights to senior leadership stakeholders.
• Support organisational change management and transformation adoption activities.
• Build strong…