Accounts Receivables
Listed on 2026-09-20
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Accounting
Accounts Receivable/ Collections -
Finance & Banking
Accounts Receivable/ Collections
Accounting Supervisor
POSITION
PURPOSE:
Ensure that the credit extended is collected.
Responsible for the daily processing of Guest credit information, the billing cycle, and for the maintenance of the Accounts Receivable Aging report.
Specifically, this involves the following:
Ensure operations staff follows credit policies to maximize cash flow and minimize bad debt potential. Ensure current billing of accounts receivable invoices to client base. The desired result of efforts is to maintain accounts aging no > than 6% over 60 days or better. Must develop strong familiarity with the inherent nature, profile and egos of the client base and be able to apply sound judgment when dealing with those persons.
The individual will develop strong user skills with the Property Management System, F&B Point of Sale System, PC systems and their software applications. The individual will be expected to maintain the utmost integrity, and where appropriate confidentiality, in dealing with all information and reports produced/handled. This position is expected to support the Staff Accountant and Director of Finance in accomplishing the goals and objectives as set forth for the entities and the Company.
ESSENTIAL FUNCTIONS: (include the following. Other duties may be assigned)
Financial Competencies/Duties
:
- Maintain House Accounts ensuring form of payment, checking out upon departure, emailing client receipts.
- Bill companies within 3 days of approval of invoice from Sales with folio and all receipts for charges that appear on the folio. Follow up with collection calls (emails) on a regular basis. Document methods and conversations regarding collection efforts in each file.
- Research chargebacks and respond before deadline.
- Post payments appropriately to the correct invoices for each account day of receipt. Adjustments to accounts should be made immediately and not held.
- Submit credit applications to HCA for approval of direct bill applications.
- Complete tax exempt worksheet daily and provide backup and worksheet do DOF at month end. Research tax shortages.
- Investigate customer discrepancies and resolve within 24 hours, notifying guest of the resolution.
- Assist as needed in accounts payable or other areas of accounting
DAILY
- Maintain the city and guest ledger. Verify the completeness and accuracy of all client account activity. Conduct review cycle of night audit reports issued, verifying accuracy’s on all client account transactions. Process corrective action as warranted.
- Verify the adequacy of credit for all in house guests by reviewing PMS generated reports on a daily basis and reporting to the Director of Finance of any potential in house credit risk. Recommend required actions to be taken and coordinate with appropriate management.
- Verify the adequacy of credit for all Catering Functions by reviewing the published 10- day function sheet. Report to the Director of Finance of any potential credit risks. Recommend required actions to be taken and coordinate with appropriate management.
- Ensure timely processing of credit applications. Researches to verify reference information and present to Director of Finance for approval or denial. Communicate results with Sales & Catering personnel.
- Follow and perform scheduled billing of all customer accounts. Provides back up documentation & reviews for accuracy & completeness prior to submitting to clients.
- Ensure timely response to customer requests and inquiries. Involves Assistant Director of Finance in need periods to ensure rapid response.
- Resolves disputes/questions on problems with client accounts. Coordinates client account adjustments/corrections with appropriate operating department management. Obtains Managing Director & Director of Finance authorization prior to posting.
- Ensure posting of all city ledger payments to customer accounts. Ensure discrepancies are resolved on a timely basis.
- Monitor posting of After Departure Guest Charges, Communication to Guest and collection of same.
- Handles collection efforts in contacting clients who are delinquent on payment.
- Ensure timely response and resolution of chargebacks/return checks. Ensure account classification is presented on aging per guidelines.
- Produce and/or review Credit Alert reports for content and accuracy. Ensure these reports are being produced to operational departments.
- Respond to communications on an ongoing daily basis. Ensure all paperwork received each day is reviewed and prioritized for actions to be taken.
WEEKLY, BI-WEEKLY
- Ensures recording,…
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