Payment Processing Specialist - Controller's Office

Payment Processing Specialist - Controller's Office

Location:

Tallahassee, FL

Regular/Temporary:
Regular

Full/Part Time:
Full-Time

Job

Office of Student Finance | Controller's Office

The University is seeking a detail-oriented and service-minded professional to serve as Payment Processing Specialist within the Office of Student Finance. This role is ideal for someone who thrives on accuracy, problem-solving, and keeping complex payment operations running smoothly.

This position is responsible for processing student and departmental payments, auxiliary payment activity, and departmental deposits, and for resolving problem checks and other payment exceptions. The Payment Processing Specialist ensures that daily payment and deposit activity is accurate, timely, and properly reconciled, and serves as a resource to campus departments on payment and deposit procedures.

You will process daily student and departmental payments, including auxiliary payment activity submitted by campus departments. You will review payment batches for completeness and accuracy, resolve discrepancies with departmental submitters, and post payments to the appropriate accounts in People Soft Campus Solutions in accordance with University fiscal control procedures.

You will prepare, verify, and process daily departmental deposits, reconciling deposit documentation against supporting records and payment detail prior to submission. You will research and resolve out-of-balance deposits in coordination with depositing departments and the Controller's Office.

You will research and resolve problem checks and other payment exceptions, including returned items, misapplied payments, and unidentified remittances. You will apply independent judgment to determine root cause and appropriate corrective action, coordinating with departments, students, and financial institutions as needed to reach resolution.

You will evaluate recurring payment processing and deposit discrepancies to identify process gaps and recommend procedural or internal control improvements. You will interpret and apply University and Board of Governors fiscal policy to non-routine payment and deposit situations referred by departmental staff.

You will serve as a point of contact for campus departments on payment submission, auxiliary payment, and deposit procedures, and may help develop or update departmental guidance and job aids.

Bachelor's degree; or a high school diploma or equivalent and four years of experience. (

Note:

post high-school education and/or experience may substitute at a comparable rate.)

• Experience with People Soft Campus Solutions or a comparable student information system
• Experience processing payments, deposits, or reconciliations in a higher education or financial services setting
• Familiarity with Flywire, Transact, or similar payment processing platforms
• Strong attention to detail and accuracy in a high-volume transaction environment
• Ability to research and resolve financial discrepancies independently
• Excellent written and verbal communication skills
• Ability to prioritize and manage multiple time-sensitive tasks

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest…