Clerk - Tallahassee& Monticello , FL

Job Title: Interview Clerk

Work Locations: 4 days a week at the Tallahassee location, 1 day a week at the Monticello location

Client: Dept of Child and Families - DCF - ACCESS - ESS

Schedule: M-F, 8-5PM, 20 hr/wk

Work Environment & Duties: Answering phones, checking messages, returning calls, opening and disseminating mail, greeting and guiding visitors. Explanation of eligibility of applicants and recipients for public assistance programs, determining eligibility for expedited food stamp services, entering client data into database based on intake of caller information, maintaining necessary files and records, completing general clerical duties including computer data entry for clients applying for public assistance benefits, answering phone, using photocopy machine, scanner and other office machines.

• Type 35 words per minute
• Must be able to work at the Tallahassee office and one day in the Monticello office
• Must have good communication skills
• Must have customer service experience
• Must have computer skills

• Ability to speak and understand English – Required (No experience needed)
• Experience working in a public-facing role – Required (2 years)
• Experience as a front desk receptionist or at an information desk – Required (0-1 year)
• Excellent data entry skills – Required (0 years)
• Ability to type 35 words per minute (wpm) – Required (0 years)

Compensation: $16.25 per hour