Program Associate

Location: Tallahassee

Department

Department of Student Support and Transition

Responsibilities

• Serves as receptionist for the Department of Student Support & Transitions, including answering phones, greeting and directing guests for various DSST areas including but not limited to Victims Advocate Program, Withdrawal Services, Investigations & Assessment, & Basic Needs. Provides customer service and referral assistance to internal and external constituents via phone, email, and direct contact in a professional manner. Distributes incoming and outgoing mail.
• Responsible for a wide variety of standard administrative and office support duties including scheduling appointments, maintaining filing systems and conference room schedules for the department. Provides overall administrative support to Withdrawal Services including sending withdrawal communications and decisions and upkeep of computers, and office supplies. Provides administrative support for Victim Advocate Program including sending letters of support and coordinating appointments as needed.
  
  Compiles data and usage reports for the Victim Advocate Program. Serves as phone backup for Case Management Services and Office of Accessibility Services.
• Serves as the departmental purchasing representative. Prepares and submits department purchase orders/requisitions. Coordinates use of meeting space and office equipment. Responsible for contacting appropriate area for maintenance and/or computer repairs and following through for completion. Coordinates office supply inventory and orders office supplies as needed for the department. Maintains organization of department's supply and storage areas. Assists with annual inventory processes including preparing property change forms, identification of departmental property and surplus procedures.
  
  Acts as backup Pcard proxy.
• Serves as primary Travel Representative for DSST areas, which includes booking travel arrangements and entering travel requests. Obtains receipts and processes expense reimbursements to ensure compliance with state and university policies and procedures. Assists in ensuring sound internal controls and compliance by monitoring travel activities using queries and reports.
• Performs tasks as a backup to Budget Manager, assisting with HR transactions when needed for all employees (A&P, USPS, GA and other OPS workers). Other tasks include, but not limited to ensuring documents are accurate. Prepares documents for all employees including appointment papers, offer letters, employment contracts and termination paperwork. Posts position vacancies and provides recruiting support to search committees.

Qualifications

A high school diploma or equivalent and four years of experience. (

Note:

post high-school education and/or experience may substitute at a comparable rate.)

Contact Info

Shelley Ducatt -  - dsst

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity.

At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!

Learn more about our university and campuses.

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How To Apply

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