Administrative Assistant - Endoscopy Center - Gulf Breeze

Location: Gulf Breeze

The Administrative Assistant is to serve as a resource for departmental and hospital personnel. This position provides administrative support. The administrative assistant performs assigned duties in an efficient manner, in accordance with established procedures, and as directed by the supervisor, to assure that a successful, viable department is maintained as all times. This position consistently exhibits extreme professionalism and serves as a valuable resource in maintaining the day to day functions of the department.

* Primary point of contact for department; greeting guest in-person, via telephone and email communications. Performs receptionist duties by greeting visitors/clients in person and on the telephone, answering routine questions, and directing visitors/callers to the appropriate person or department.

* Responds to calls and visits from patients, their families and the public at large; determines urgency of the situation. Suggests appropriate referrals. Answers telephones, prioritizes, screens and redirects calls. Answers questions, handles routine matters on own initiative and takes messages.

* Maintains electronic appointment calendars and department meeting room calendars.

* Prepares for meetings, notifies participants, prepares agenda, takes and transcribes minutes of special committee meetings, regular meetings.

* Composes correspondence, memos, reports as requested using word processor, types, formats, edits, proofreads, and reproduces a variety of material including correspondence, memos, reports, charts, statistics, and minutes.

* Generates standard reports from databases and computerized systems. Track statistics and data.

* Provides research and administrative support to special projects/meetings. Prepares data on projects/meetings and studies such as analyzing division activities. Gathers, investigates, researches analyzes or studies information impacting organization operations.

* Coordinates communication with appropriate leaders related to patient recovery, patient experience, and patient referrals in a timely manner.

* Manages concerns/complaints in a professional, respectful, and effective manner.

* Assist office management and maintenance.

* Admits patients to the department for their scheduled procedures. Accurately selects correct medical record number in the computer system by identifying patients name and date of birth. Obtain signature for hospital consent and insurance releases as necessary. Witnesses signature by signing name, date and time.

* Reconciles collected amounts of patient payments at the end of the day. Prepares cash deposits for daily pickup.

Minimum Education

* High School Diploma or Equivalent Required

Minimum Work Experience

* 1-3 years experience in an administrative support role Required

Required Skills, Knowledge and Abilities

* Organized and detail-oriented.

* Accepts accountability for work product.

* Use discretion in handling confidential material.

* Excellent written and verbal communication skills.

* Self motivated, flexible and tactful when working under deadlines in a team environment.

* Proficient in Excel, Power Point, and other office automation tools.

* Ability to work in a matrix environment.

* Ability handling several tasks at once.