Claims Coordinator

Hydradry, Inc. is seeking a highly organized and detail-oriented Claims Coordinator to support our mitigation, contents, and reconstruction teams. This position plays a critical role in ensuring insurance claims are properly documented, communicated, and processed from start to finish.

The ideal candidate thrives in a fast-paced environment, has strong customer service skills, and can effectively manage multiple priorities while maintaining accuracy and professionalism.

Manage and monitor insurance claims throughout the claim lifecycle

Communicate with homeowners, insurance carriers, adjusters, property managers, and internal staff

Ensure claim files are properly documented and updated

Review job documentation for completeness and compliance

Schedule and coordinate follow-up services and inspections

Track claim status and maintain accurate records

Upload and organize photos, reports, estimates, and supporting documentation

Assist with invoicing and collections when necessary

Follow up on outstanding approvals, payments, and documentation requests

Maintain daily communication with project managers and field personnel

Provide exceptional customer service to clients during the restoration process

Prior insurance, restoration, claims, or administrative experience preferred

Strong organizational and time-management skills

Excellent verbal and written communication abilities

Ability to multitask and prioritize effectively

Proficient with Microsoft Office, including Outlook and Excel

Experience with restoration software such as MICA, PSA, Xactimate, Encircle, or Contents Track is a plus

Ability to work independently and as part of a team

Professional demeanor and strong attention to detail

Competitive pay based on experience

Full-time position

Paid holidays (eligibility requirements apply)

Paid time off

Health insurance options

Opportunities for advancement and professional development

$18–$22 per hour
, depending on experience and qualifications.

Full-Time

Monday–Friday

8:00 AM – 5:00 PM

Hydradry, Inc. has been serving Florida property owners since 1974, providing emergency water mitigation, fire restoration, mold remediation, contents restoration, and reconstruction services. We pride ourselves on professionalism, integrity, and exceptional customer service.