Recreation Leader

Under the supervision of the Parks and Recreation Director, this position is responsible for delivering excellent customer service in person, over the phone, and through electronic communication, as well as assisting with other Parks and Recreation tasks as needed.

• Provide excellent customer service to residents, participants, and the public, both in person and by phone/email.
• Assist with registration for programs, activities, memberships, and party reservations.
• Handle customer inquiries, complaints, and service issues in a professional and timely manner.
• Maintain accurate records, process payments, and reconcile daily transactions.
• Perform clerical and administrative support, including data entry, filing, scheduling, and correspondence.
• Support program staff with logistics for recreational activities, events, and facility operations.
• Assist in maintaining a safe, welcoming environment at Parks and Recreation facilities.
• Enforce departmental and Town policies, rules, and safety regulations as needed.
• Work occasional evenings, weekends, and special events.
• Perform other duties as assigned.

• High school Diploma or possession of an acceptable equivalency diploma; two (2) years of general recreation experience.
• Strong communication and interpersonal skills with the ability to handle a wide range of public interactions.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with recreation registration software preferred.
• Ability to multitask, prioritize, and work independently in a fast-paced environment.
• A comparable amount of training, education, or experience may be substituted for the minimum qualifications.

Hourly Rate: $15.90 DOQ/E. Excellent benefits.

Open until filled.

The Town of Surfside is an Equal Opportunity / Drug Free Workplace Employer. Veterans’ preference will be awarded under applicable Florida Law. All resumes are subject to Florida Public Records Laws.