Receptionist, Administrative​/Clerical

Become a part of our caring community. The Receptionist manages front desk operations and provides administrative support within a physician practice or center. You will ensure a welcoming experience for all patients and visitors and support the medical team with routine administrative tasks under close guidance and established guidelines. You will report to the Center Administrator.

• Greet patients and visitors in person and by phone
• Manage patient appointments and coordinate with medical staff
• Update patient records in EMR and CRM systems
• Process billing, update accounts, and collect copayments
• Answer calls, respond to inquiries, and provide information
• Maintain a clean and organized reception area
• Support office tasks such as ordering supplies and arranging couriers
• Make decisions within established guidelines

• 1+ year healthcare front office experience
• Excellent customer service and phone skills
• Effective multitasking in fast‑paced settings
• Detail‑oriented and organized
• Proficient in Microsoft Office

• 1+ years value‑based care experience
• Medical terminology knowledge
• EMR systems experience
• Bilingual:
  English & Spanish

Monday – Friday 8:00 to 5:00

Onsite at Middleburg, FL

This role is considered patient‑facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

40

$38,000 - $45,800 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole‑person well‑being. Association benefits include medical, dental, vision, 401(k) retirement savings, paid time off, paid parental and caregiver leave, short‑term and long‑term disability, life insurance, and many other opportunities.

Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. As part of Humana’s Primary Care Organization, we offer an innovative, value‑based approach to patient care. Center Well, a Humana company, focuses on integrated experiences that put patients at the center of everything we do.

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.

This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.