Lead Title Clerk

What We Offer

• Medical, dental, vision coverage (medical provided through Capital Health Plan)
• Voluntary supplemental insurances including disability, cancer, and hospital coverage via American Fidelity
• 401(k) retirement plan with eligibility after 90 days for full‑time employees
• Paid training and professional development
• Paid vacation and sick leave
• Employee Assistance Program (EAP) for confidential support and resources
• Flexible work schedules to support work‑life balance
• Employee discounts on products and services

Responsible for coordinating all aspects of vehicle purchasing, title processing, and registration administration. This position manages vehicle acquisitions, processes customer payments and vehicle payoffs, maintains title and escrow records, coordinates auction and wholesaler transactions, performs financial postings and account reconciliations, and ensures compliance with dealership, manufacturer, and state tag agency requirements. The role also supports dealership operations through accurate record‑keeping, dealer and company vehicle tag management, and related administrative functions.

Will report to the Office Manager and Corporate Controller.

• Processes all out‑of‑state deals utilizing DLR
  50, self‑service and full service.
• Confirms amount to be issued to out‑of‑state counties and issues checks to them and to customers.
• Obtain missing or corrected documents from Finance and/or customers.
• Post DLR
  50 transactions.
• Request and track refunds of duplicate DLR
  50 charges.
• Floor plan payoffs, including curtailments and monthly charges.
• Post payoff entries.
• Request flooring for new and used vehicles.
• Check schedules monthly to ensure proper and timely flooring.
• Purchase vehicles from customers.
• Issue checks to customers and payoff vehicles as needed.
• Approve vehicles for purchase from AHFC.
• Post entries.
• Follow up on late titles on purchases.
• Complete tag office applications for obtaining titles, such as converting MCO’s to paper titles, obtaining paper titles for purchases as needed.
• Maintain tag office escrow account balances.
• Reassign titles for Manhiem/Cox Automotive OVE (excludes Manhiem Tallahassee auction), ACV auctions and local independent wholesalers.
• Send titles out in a timely manner via UPS or call the wholesaler to pick up title and bring payment.
• Receipt auction and independent wholesaler’s checks (excluding Manheim Tallahassee).
• Post various Subaru invoices during the month and at month end.
• Reconcile Subaru parts statement monthly.
• Check scan when available.
• Maintain dealer and company car tag books for Executive Assistant and Controller.
• Renew dealer plates and company car plates annually.
• Replace lost or stolen plates.
• Assist Executive Assistant with fleet insurance issues related to company car tag renewals annually.
• Perform tag audits for First Bay Tag Agency annually.

• Post entries for DLRdmv.
• Prepare tag office title applications and post entries.
• Cap wholesales.
• Send title work to DSN.
• Reassign titles.
• Send title to Manheim Tallahassee.
• Receipt Manheim Tallahassee auction checks.
• Communicates with callers in a professional, friendly and efficient manner.
• Maintains a professional appearance.
• Keeps work area neat and clean.
• Other duties may be assigned or implied.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Five years related experience and/or training; or equivalent combination of education and experience.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulation. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to accurately calculate figures and amounts such…