Records Specialist, Senior

Senior Records Specialist

Location:

14250 49th Street North, Clearwater, FL 33762

Schedule:

Monday - Friday 8am to 5pm

*** ONLY PINELLAS COUNTY GOVERNMENT EMPLOYEES IN THE CLERK OF THE CIRCUIT COURT (COURT AND OPERATIONAL SERVICES DIVISION) MAY APPLY***

This is a team leader position with duties requiring independent decision making and contact with the public, attorneys, litigants, and the court. Area of assignment can be any departments under the Clerk of the Circuit Court. Employees in this class resolve complex matters and use independent judgment based on Florida Statutes, Rules of Court, and other pertinent legal authorities. While not a supervisory position, this employee does work closely with supervisors and management to coordinate activities toward the completion of section work.

The work may include cash handling and verification, account balancing, and preparing daily bank deposits.

• Serves as a team leader by assisting the supervisor in the planning, assigning, and reviewing of work assignments and staff performance.
• Assists in establishing work schedules, placing staff where needed, and monitoring daily operations to ensure that maximum performance standards are met.
• Trains employees and keeps staff apprised of policy and procedural changes.
• Demonstrates leadership that fosters commitment, team spirit, pride and trust through coaching, mentoring, recognizing, and guiding employees to achieve results.
• Provides information and services to the public, other Clerk office departments, other Appointing Authorities, and business partners by answering standard and complex questions following established business procedures, federal, state, and local rules, administrative orders, Florida Rules of Procedure, and Florida Statutes, in a courteous and efficient manner while demonstrating knowledge and patience.
• Reviews and processes legal documents and files; may determine viability of documents.
• Assists with the creation and update of business processes.
• Prepares work-related reports.
• Performs complex assignments and leads and trains others to complete assignments.
• Works closely with staff to resolve the more complex matters and may fill in for staff as needed.
• Provides leadership and guidance and assists supervisor in improving staff performance.
• Performs other related job duties as assigned.

High School diploma or an acceptable equivalency diploma (GED); and three (3) years clerical experience in legal or court-related work, one of which includes one (1) year in a Clerk of the Court's Office and may include one (1) year as a teller or cashier depending on area of assignment; or an equivalent combination of education, training and/or experience.

Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.

Highly Desirable

• Automated office procedures, methods and equipment experience.
• Experience with legal terminology, grammar, spelling, math and ability to follow oral and written instructions.
• Experience operating automated office equipment.
• Provide quality customer service.

• Knowledge of laws, rules, and regulations as they relate to area of assigned responsibility.
• Knowledge of the principles of cashiering, governmental accounting and recordkeeping procedures.
• Knowledge of standard office practices, procedures, policies, computers, operating systems, and related software applications.
• Knowledge of relevant terminology, grammar, and ability to follow verbal and written instructions.
• Ability to provide quality customer service.
• Ability to express oneself clearly and concisely, verbally and in writing.
• Ability to establish and maintain effective working relationships with employees, other agencies, departments, and the public.
• Ability to work independently, plan and productively utilize the talents of the assigned staff.
• Ability to make decisions in accordance with laws and regulations, and communicate information to resolve matters.
• Ability to train and lead personnel.
• Ability to type with reasonable speed and accuracy.

Records Specialist, Senior