Office Reception

Job Description

At The Risk Management Group, the first point of contact is the most important part of our client experience. We are seeking a friendly and organized individual to join our team in Mary Esther, Florida, as our Office Receptionist. We are looking for the person who will be the welcoming face of our agency, valuing kindness, genuine connection, and helping people feel secure in their decisions.

You will be the heartbeat of our office, ensuring every person who walks through our doors or calls our office feels heard and supported. If you take pride in creating a positive environment, appreciate the value of a job well done, and enjoy interacting with a variety of people, you will feel right at home here. We are excited to find someone who can bring a bright, helpful energy to our workspace while keeping our daily operations organized and efficient.

• Health Insurance
• Mon-Fri Schedule
• Career Growth Opportunities
• Paid Time Off (PTO)

• Greet every visitor with a warm smile and assist them as they arrive for appointments.
• Manage our main phone line, directing inquiries to the right team members with care and patience.
• Maintain the neat, professional appearance of our reception area so clients feel comfortable the moment they walk through the door.
• Organize incoming mail and handle outgoing correspondence to keep our office operations running smoothly.
• Coordinate schedules and prepare meeting rooms for consultant appointments.
• Provide light administrative support to ensure our team has the materials they need to serve our clients well.

• Professional phone and email communication etiquette.
• High school diploma or equivalent education.
• Proficiency in Microsoft Office Suite and basic office hardware.
• Ability to maintain confidentiality and handle sensitive client documentation.
• Experience in an office setting or customer-facing role is beneficial.
• Strong organizational skills and attention to detail.