Staff Assistant

Requisition No: 872757

Agency:
Office of the Attorney General

Working Title:

STAFF ASSISTANT -

Pay Plan:
Career Service

Position Number:

Salary: $34,416.98 - $36,402.86

Posting Closing Date: 08/24/2026

Total Compensation Estimator Tool

This is a re-advertisement. Prior applicants need not re-apply.

Our Organization and Mission: The Office represents the State of Florida in state and federal civil and criminal courts, from trial courts to the Supreme Court of the United States.

Pay: $34,416.98 - $36,402.86 Annually

Position Summary: This is a Staff Assistant position within the Office of the Attorney General, Lemon Law.

• Three years of secretarial or clerical work experience; or
• A high school diploma or its equivalent and 1 year of secretarial/administrative experience.
• College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required work experience; or
• Vocational/technical training in an area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required work experience.

This position reports directly to the Program Specialist. Work assignments are received from the Program Specialist and Director.

• Processes case files which includes copying, scanning, data entry, assembling files, mailing Notice of Arbitration and related documents to all parties, forwarding case files to appropriate board office.
• Answers telephone inquiries concerning case status and issues covered under the Florida Lemon Law on the shared phone line and as assigned from the Lemon Law Complaint Hotline database.
• Assists Program Specialist with case tracking; closes out all dismissed cases heard by the Board and updates database with required information; assists Program Specialist in monitoring manufacturer appeals and compliance with board decisions in consumer’s favor.
• Prepares weekly schedule of time and location of statewide arbitration hearings. Distributes weekly hearing schedule to interested parties.
• Maintains case filing systems and closed case files. Includes filing, locating and pulling files, refiling, and preparing case files for archiving as necessary.
• Assists Program Specialist with responses to manufacturer requests for Resale Disclosure of Nonconformity forms, and public records requests
• Performs other duties as required.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions (For more information, please click  ).
• Flexible Spending Accounts
• Tuition waivers.
• And more! For a more complete list of benefits, visit  .

All OAG positions are "sensitive or special trust" and require favorable results on a background investigation including fingerprinting, pursuant to s. 110.1127(2)(a), F.S. The State of Florida supports a Drug-Free Workplace, all employees are subject to reasonable suspicion or other drug testing in accordance with section 112.0455, F.S., Drug-Free Workplace Act. We hire only U.S. citizens and those lawfully authorized to work in the U.S.

The Office of the Attorney General participates in the U.S. government’s employment eligibility verification program (E-Verify). E-Verify is a…