Ops Senior Clerk

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:883560

Agency:
Department of Health

Working Title:

OPS SENIOR CLERK -  1

• Assists clients with Environmental Health permit applications and operating permit renewals for septic systems.
• Reviews all permit applications/forms for completeness and accuracy.
• Assists clients with scheduling inspections of septic tank systems.
• Researches records and traces documents.
• Maintains internal database and filing system.
• Accepts and processes fees for Environmental Health permits and services.
• Provides receipts to customers.
• Completes data entry for applications and fees collected.
• Assist clients via multi-line phone answering, email, and office walk-ins regarding Environmental Health programs.
• Accepts and processes Sanitary Nuisance complaints.
• Operates photocopying machines, calculators, printers, credit card machine, and related equipment.
• Researches historical records pertaining to permit applications.
• Scans and emails permits, inspections, and receipts to clients.
• Assists the public and the department in all other Environmental Health programs as needed.

Knowledge of administrative and clerical procedures; ability to use a personal computer and general office equipment; knowledge of basic filing practices; ability to maintain electronic databases.

Minimum:

• Will be required to work before, during and /or beyond normal work hours or days in the event of an emergency in response to a disaster or threat of disaster, man-made or natural.
• Ability to file for long periods of time.
• Must be proficient in computers, lap tops, Microsoft, and other computer programs.

Preferred:

• Experience in customer service and data entry.
• Experience in multi-line telephone systems.
• Experience in accepting and processing payments.

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

Innovation:
We search for creative solutions and manage resources wisely.

Collaboration:
We use teamwork to achieve common goals & solve problems.

Accountability:
We perform with integrity & respect.

Responsiveness:
We achieve our mission by serving our customers & engaging our partners.

Excellence:
We promote quality outcomes through learning & continuous performance improvement.

Florida Department of Health

2725 Judge Fran Jamieson Way, Suite A116

Viera, FL 32940

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.

Note:

You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or…