Business Analyst

Scope of Services

The advanced business analyst is a member of a full lifecycle agile development team. The candidate will work directly with subject matter experts (SME) and other stakeholders to translate strategic and operational needs into actionable business and technical requirements, conducting thorough user needs assessments, and documenting results in accordance with departmental methodologies and standards. The candidate must have experience in developing working relationships with business office staff and maintaining those relationships through collaboration and teamwork.

They will partner with stakeholders to assess feasibility, conduct impact analyses, and prioritize demands based on business value, strategic alignment, and resource constraints. The candidate will be responsible for working with the customer on high level requirements gathering, obtaining project cost estimates, business, cases, use cases, test cases, and other documentation as needed. The candidate will conduct comprehensive business needs assessments and guide solution design processes that meet organizational objectives.

They will participate in the analysis of business and technology demands from ideation through project approval. Additionally, the role includes preparing comprehensive documentation to support funding decisions, developing specifications, and ensuring a shared understanding among technical and customer-facing staff.

The activities the candidate will be tasked with include, but are not limited to the following:

• Research and understand business processes and their inter-relationships. Document and diagram business and system processes and dependencies between them.
• Collaborate with technical and functional teams to develop technical specifications, use cases, and business rules.
• Plan and implement testing (e.g., regression, functional, data validation, system integration, load, or performance tests) for new and existing functionality.
• Gather and document goals and objectives related to business strategy and help document them as requirements for the application, infrastructure, and development plans.
• Assist in the business process redesign and documentation as needed to support ongoing remediation, modernization, and migration efforts in the enterprise environment.
• Understand technical problems and solutions in relation to the current, as well as the future business environment. Must be able to suggest plans to integrate new and existing processes.
• Identify processes for improvement, document existing processes, identify and analyze gaps between current processes and the desired state, design new processes, develop process performance measures and plan the transition to a new process.
• Document business cases and feasibility studies. Facilitate work sessions to elicit and prioritize remediation, modernization, and migration requirements.
• Evaluate critical information gathered from multiple resources. Summarize detailed data into executive level formats as well as breaking down aggregate information into meaningful pieces.
• Assess and analyze demand patterns to identify trends, recurring requests, and evaluate feasibility against technical capabilities and constraints.
• Categorize and prioritize demands by type, urgency, complexity, business impact, and strategic alignment using established scoring criteria.
• Prepare comprehensive documentation to support funding decisions, including business cases, cost-benefit analyses, risk assessments, and presentation materials.

The submitted candidate must be able to apply specific knowledge, skills, and abilities in the following areas:

Ability to perform detailed research, business analysis, as-is and to-be analysis, process modeling. Use of software tools is required and include, but are not limited to, MS Word, MS PowerPoint, MS Excel, and Visio. Certified Business Analysis Professional (CBAP) or Certified Scrum Master (CSM) is highly desired.

Ability to perform System Analysis & Design using a variety of modeling methodologies and techniques. Knowledge of the software development lifecycle (SLDC).

Ability to expertly facilitate workshops and meetings with stakeholders.

Excellent Technical knowledge and understanding of IT infrastructure and software development practices and techniques.

Knowledge of State of Florida Project Management Rule 60GG-1. Ability to apply principles and techniques in the Project Management Body of Knowledge (PMBOK).

Knowledge and experience leveraging both IT solutions and business process improvements.

Ability to produce legible and complete functional documentation in a way that thoroughly captures business processes and inputs/outputs of the applications.

Ability to work effectively with users and a project team, to identify and document requirements for the maintenance, enhancement, modernization, remediation, or development of computer application systems, including technical…