Demand Analyst

Demand Analyst

Tallahassee, United States | Posted on 06/02/2026

BIICS, Inc is looking to fill a Demand Analyst position located in Tallahassee, Florida. Work is on site.

• Categorizeand prioritize technology proposals by type, urgency, complexity, business impact, and strategic alignment, using established scoring criteria.
• Assess and analyzeproposal patterns to identify trends, recurring requests, and evaluatefeasibility against technical capabilities and constraints .
• Coordinatestakeholder identification and conduct intake meetings with submitting businessoffices.
• Refineproposal descriptions from submitted Idea; capture high-level objectives,business problem/need, work in/out of scope, assumptions, constraints, andinitial risks.
• Research and understand client’s business processes and their inter-relationships;document and diagram business and system processes and dependencies.
• Completeanalyst-owned proposal detail fields in Service Now by identifyingcollaborators, business unit(s), impacted applications, and selecting the appropriate impact and T-shirt size.
• Understand technical problems and potential solution approaches in relation to both current andfuture business environments; recommend ways to integrate new and existingprocesses.
• Maintains knowledge of emerging technological trends and utilizes this knowledge to identify opportunities to build better solutions that support and drive business decisions; may make recommendations for buy versus build decisions.
• Identify processes for improvement, document existing processes, identify and analyze gaps betweencurrent processes and the desired state, design new processes, develop process performance measures, and plan the transition to a new process.
• Document business case elements and cost-benefit narratives; prepare ROI/TCO andcost-savings estimates; maintain up-to-date proposal documentation.
• Gatherand document goals and objectives related to business strategy and translatethem into requirements for the application, infrastructure, and developmentplans.
• Prepareexecutive-ready materials summarizing value, risk, alignment, and feasibilityfor presentation to leadership and the review teams.
• Supportcompletion of cybersecurity risk assessment when required.
• Submit proposal when documentation is complete; collaborate with the Demand/Proposal Manager on movement through lifecycle states; request draft reversion forsubstantial edits as needed.
• Trackwork against proposal tasks ensure accurate timekeeping, workload visibility,and appropriate assignment tracking.

• B achelor’s or Master’s Degree in Business Administration, Communication, Information Systems, or another related field is required . Equivalent work experience may substitute for the educational requirement.
• A minimum of 3 years of business process analysis and requirements documentation, including independentfacilitation with executives and subject matter experts.
• Proficiency in process mapping/modeling with tools such as Visio.
• Experience facilitating the intake ofideas and converting them into documented demands/proposals within Service Now(or similar portfolio management tool).
• Proficiency in Microsoft Office Suite,particularly Excel, Work, PowerPoint, and Visio.
• Experience preparing business casematerials, including TOI/TCO analysis, cost-benefit assessments, and risksummaries.
• Knowledge of how business requirementstranslate into technical requirements.
• Ability to perform detailed business analysis, including requirements documentation, business case development,scope definition, and process modeling (Visio).
• Ability to conduct as-is and to-beanalysis, perform detailed research, and model business processes using appropriate tools and techniques.
• Ability to produce complete, accurate,and legible functional documentation that captures business processes,inputs/outputs, and system interactions.
• Ability to work effectively with business units to identify and document requirements supporting maintenance,enhancement, modernization, remediation, or development of application systems,including the creation of context diagrams and technical overviews.
• Skill in developing business cases and supporting…