Community Service Officer – State Law Enforcement Dispatcher

Responsibilities

• Responding to emergency and non-emergency calls.
• Dispatching Troopers and other state law enforcement officers.
• Monitoring and responding to radio and data communications traffic.
• Helping coordinate efforts between FHP and other agencies (e.g., the Florida Department of Transportation after crash incidents).
• Receiving, relaying, and documenting call/incident details, law enforcement activity and other information.

• Must be willing and able to work rotating days and shifts to ensure coverage 24 hours per day, 7 days per week, including weekends and holidays.
• Must be 18 years of age or older.
• High school diploma or a general equivalency diploma is required.
• The position you are applying is subject to a Level 2 background along with Criminal Justice Information Systems (CJIS) and State Law Enforcement Radio System (SLERS) security clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes.
• Must successfully complete a drug screening, medical and psychological examination.

• Call Response
• Incident Reporting
• Data Communication Monitoring
• Trooper Dispatching
• Multi-Agency Coordination

• Effective Communication
• Team Collaboration
• Problem Solving

• High School Diploma
• General Equivalency Diploma