Ops Project And Performance Analyst
Listed on 2026-09-25
-
Business
Financial Analyst, Business Analyst
Location: Tallahassee
date: sep 14, 2026
requisition no:883538
agency: department of revenue
working title: ops project and performance analyst -
ops project and performance analyst (ops operations review specialist)
the florida department of revenue’s child support program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.
to learn more about the department of revenue’s excellent array of benefits, visit our
website .
are you a detail-oriented professional who enjoys process improvement, collaboration, and problem-solving? At the florida department of revenue’s child support program, we are committed to making a positive difference in the lives of the people we serve. This position serves as a project and performance analyst within the case and order establishment process and is responsible for supporting operational activities, strategic initiatives, process improvements, and cross-functional collaboration efforts.
this is a highly responsible position requiring strong analytical, organizational, and communication skills. The selected candidate must be able to effectively apply critical thinking to make decisions and recommendations, manage multiple assignments, and work collaboratively with internal stakeholders to support operational and strategic objectives.
your duties would include:
- participating in process projects and other initiatives, ensuring comprehensive and accurate performance and data analysis, and data-based decision making.
- collaborating with others to improve information sharing and streamline coordination across multiple processes related to the genetic testing process.
- maintaining open communication and building positive working relationships to solve problems and make decisions.
- compiling and analyzing data, determining effectiveness and recommending next appropriate action.
- conduct monitoring activities, reviewing operational transactions and performance information, and writing reports.
- one year of experience using microsoft office suite project and performance analyst to include excel, power point, and word. *
- one year of experience facilitating meetings and/or coordinating projects with deadlines.
- one year of experience writing and revising documents.
- one year of experience communicating with customers for the purpose of resolving issues or concerns.
- * education or training using ms office suite (excel, power point and word) can substitute for the required experience.
- one year of experience using microsoft excel to compile, analyze, and review data, and create spreadsheets, pivot tables and charts.
- one or more years of experience providing guidance and direction on procedures or developing work instructions.
- a skills verification test will be conducted to determine which applicants will be interviewed.
- this position is located in tallahassee.
artificial intelligence (ai) disclaimer: in assessing job applicants, the department of revenue values authenticity, independent thought, and accuracy in applicants’ responses. Therefore, applicants should not use artificial intelligence (ai) tools to assist in any manner with skills verification tests, online assessments, production of required work samples, or during the interview process. Applicants who submit or provide ai generated or ai assisted…
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