Case Manager

Job Details

Job Location:

Doral 5605 NW 82ND Avenue - Doral, FL 33166

Position Type:
Full Time

Education Level: 4 Year Degree

Salary Range: $26.44 - $28.85 Hourly

The Case Manager plays a vital role in supporting children and families involved in the child welfare system. This position ensures the safety, well‑being, and permanency of children who have been removed or are at risk of removal from their homes due to abuse, neglect, or abandonment. The role implements the Florida Child Welfare Practice Model with a focus on family‑centered practices, trauma‑informed care, and community‑informed service delivery.

• Assess the needs and strengths of children and families.
• Develop Case Plans in collaboration with children and families.
• Conduct monthly Case Plan reviews.
• Document all services and activities in a timely manner following certification, licensing, Medicaid, accreditation standards, and agency policy and procedure.
• Conduct individual case management sessions as needed.
• Perform activities on behalf of children and families, including attendance at external appointments such as court appearances.
• Provide referrals and linkage for children and families as required.
• Prepare Judicial Reviews Social Study Report (JRSSR) and Progress Reports for assigned child and family as required for courts, probation officers, caseworkers, etc.
• Coordinate child and family care with treatment team and external providers.
• Collaborate with other treatment team members to develop the case plan.
• Arrange and coordinate transportation for children and families as necessary.
• Participate in case conferences and multidisciplinary team meetings as required.
• Utilize Stabilify Parent Portal or other data systems to support case management.
• Apply HIPAA, Professional Ethics, Consumer Rights and Confidentiality principles.
• Participate in performance improvement activities.
• Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of West Care Foundation.
• Develop, implement, and monitor case plans aimed at achieving permanency for children within 12 months.
• Collaborate with legal services, placement units, behavioral health providers, and other departments to ensure comprehensive support for children and families.
• Ensure accurate and timely documentation of services in compliance with CCWIS requirements.
• Provide safety management services, including crisis intervention and coordination of resources aligned with in‑home safety plans.
• Establish and maintain meaningful connections for youth with kin, fictive kin, and mentors to support lifelong relationships.
• Promote placement stability by actively supporting foster and adoptive families.
• Maintain contact with biological parents to facilitate reunification efforts while planning alternative permanency options.
• Partner with local school liaisons to increase stakeholder involvement for educational needs of children, supporting individualized educational plans and grade‑level performance.
• Work closely with community‑based organizations to strengthen family preservation when possible.
• Support pre‑independent living programs by developing and implementing life‑skills education plans for older youth in care.
• Minimize the length of time children wait for adoption by expediting placement processes and finalizing adoptions, especially for children with special needs.
• Partner and collaborate with Peer Family Navigator on coordination of services rendered.
• Perform any other duties as assigned.

• Certification as a Certified Case Manager (CBHCM or CWCM) in good standing by a Florida Certification Board‑approved agency is required within one year from the date of hire.
• Preference will be given to candidates who are currently certified.

• Bachelor’s degree in social work, human services, or a related field (required).
• Master’s degree in social work or a related field (preferred).

• Minimum of two (2) years of related experience providing case management and/or care coordination services (preferred).
• Minimum of one year of direct services experience with children, youth, and families.
• Physical requirement:…