Service Advisor at Brandon Honda

We are part of the fast-growing Morgan Auto Group, a Florida leader in automotive retail. We are seeking a qualified Service Advisor to join our team. We offer a team environment, excellent benefits, ongoing training, and growth opportunities. If you value integrity, transparency, professionalism, and teamwork, this could be the perfect opportunity to advance your career with the best in automotive retail.

Our Advisors typically earn between $60k-$100k depending on experience.

Benefits include:

• Health, Dental, Vision, Life, Disability insurance, and Health Savings Account
• 401(k) with company match
• Professional environment with training and advancement opportunities
• Paid Time Off
• Employee discounts and referral programs

• Greet customers promptly and provide professional service.
• Ensure customer satisfaction and loyalty through innovative service approaches.
• Deliver excellent customer service by listening, asking questions, resolving concerns, and suggesting additional services.
• Estimate costs, timelines, and settle customer accounts.
• Communicate work status to customers.
• Coordinate repairs to ensure quality and timeliness.
• Obtain customer approval on repair orders and verify accuracy upon completion.
• Achieve goals for add-on sales and customer satisfaction.
• Ensure vehicles are delivered in perfect condition.
• Identify and treat repeat and first-time customers appropriately.
• Remind customers of upcoming appointments and maintenance.
• Handle phone inquiries courteously and efficiently.
• Review charges with customers to prevent surprises.

Address and resolve customer concerns promptly.

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Equal Opportunity Employer. All applicants will be notified of their rights under federal employment laws. For details, review the 'Know Your Rights' notice from the Department of Labor.