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USRowing Guest Experience Team
Job in
Sarasota, Manatee County, Florida, 34243, USA
Listed on 2026-06-02
Listing for:
US Rowing Association
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Recreation & Leisure, Event Manager / Planner, Event Staff/ Venue Crew, Customer Service Rep
Job Description & How to Apply Below
Job Title: Guest Experience Team
Reports to: Competition Department
Location: In-Person – Nathan Benderson Park, Sarasota, FL.
Positions Hiring: Five (5)
Job Type: Volunteer - June 10-14, 2026
Posting date: 01/14/2026
Final date to receive applications: 06/03/2026
USRowing
USRowing is a nonprofit organization recognized by the United States Olympic and Paralympic Committee as the national governing body for the sport of rowing in the United States. The organization’s mission is to steward, strengthen, and grow American rowing by championing performance and igniting new passion for the sport.
USRowing selects, trains, and manages the teams that represent the U.S. in international competition. The organization serves multiple constituencies including novice learn-to-rowers, parents of rowers, masters rowers, adaptive rowers, collegiate rowers, indoor rowers and, most recently, coastal rowers.
We are focused on growing diversity, equity, and inclusion within the sport of rowing on a national scale, on increasing support for our national team programs, and providing additional benefits and value to our over 77,000 individual members and 1,430 rowing organizations.
What We Offer
USRowing is seeking enthusiastic students to join the Guest Experience Team for the 2026 USRowing Youth National Championships. This hands-on opportunity is ideal for students interested in event management and guest services, providing experience in a fast-paced, dynamic environment. Team members will help ensure a welcoming and seamless experience for athletes, families, and spectators at one of the nation’s premier rowing events.
Responsibilities
- Serve as the initial point of contact for guests as they arrive at the venue, providing directions, answering questions, and ensuring a welcoming experience.
- Manage guest check-in areas and ensure facilities remain organized and presentable.
- Guide families and spectators to key locations, including viewing zones, vendor areas, and activation spaces.
- Help maintain smooth operations by assisting with venue logistics.
- Act as a liaison between guests and event staff, addressing concerns or escalating issues to supervisors when needed.
- Work closely with USRowing staff and other volunteers to create a positive and memorable experience for all attendees.
- Current college student, preferably pursuing a degree in Hospitality, Event Management, Sports Management, or a related field.
- Strong interpersonal and communication skills with a customer-first mindset.
- Ability to adapt and thrive in a fast-paced, team-oriented environment.
- A proactive and friendly attitude with a commitment to delivering exceptional guest service.
- Must have reliable transportation to and from the event; travel expenses are not provided.
- Comfortable standing or walking for extended periods and working outdoors in various weather conditions.
- Housing and meals (breakfast and lunch) provided during the event.
- Gain hands-on experience in event management and hospitality at a nationally recognized event.
- Network with industry professionals and leaders in sports and event management.
- Opportunity to enhance your resume with a prestigious volunteer opportunity in the sports, event management, and hospitality industries.
- Course credit is available.
- Linked In endorsement and letters of recommendation available.
- Apply online with resume, cover letter, and two (2) professional references.
- Review of resumes will begin immediately.
USRowing is committed to the following values to fulfill its mission and achieve its priorities:
CULTURE OF MUTUAL RESPECT. Foster an inclusive culture honoring the rights, views, and inherent value of others, treating all with dignity and courtesy.
PROFESSIONALISM. Develop and share expertise, act effectively and efficiently, and be responsive and reliable, honoring all pledges and promises in a timely and trustworthy manner.
SAFETY. Be constantly mindful of safety on and off the water, taking proactive measures to prevent injury, abuse, or other harm, and help others both within USRowing and among member organizations.
INTEGRITY. Have the courage to choose what is right, adhere to the…
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