Customer Service Rep; Webber St

Customer Service Representative

Domino’s Pizza is seeking a customer service representative to handle orders, provide excellent service, and support the team during busy hours. The role offers both part‑time and full‑time opportunities and can be a great fit for students or anyone looking to earn extra income.

• Demonstrate a friendly, positive attitude and excellent customer service skills
• Take orders over the phone and in person
• Deal with customer concerns
• Handle cash accurately
• Upsell products
• Make Domino’s high‑quality pizzas
• Control food portions
• Maintain hygiene and food safety standards
• Prepare food
• Perform general cleaning duties

• Operate all equipment
• Stock ingredients from delivery area to storage, work area, and walk‑in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily

• Comprehend and provide correct written instructions
• Communicate verbally with customers and co‑workers both over the phone and in person

• Perform basic arithmetic accurately and quickly (may use calculator)
• Make correct monetary change
• Use verbal, written, and telephone skills to take and process orders
• Coordinate eye and hand movements for rapid, accurate, precise actions with speed
• Enter orders using a computer keyboard or touch screen

• Varying and sometimes adverse outdoor weather conditions when removing trash and performing other outside tasks
• Indoor temperatures range from 36°F to 90°F and above in some work areas
• Sudden temperature changes in work area and while outside
• Exposure to food odors and cornmeal dust
• Cramped quarters including walk‑in cooler
• Hot surfaces/tools from oven up to 500°F or higher
• Sharp edges and moving mechanical parts

• Standing:
  Most tasks are performed from a standing position
• Walking:
  For short distances for short durations
• Lifting:
  Bulk product deliveries are made twice a week or more; unloaded using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds.
• Carrying:
  Large cans weighing 3 pounds 7 ounces are carried from workstation to storage shelves; pizza sauce weighing 30 pounds carried from storage to front; trays of dough carried three at a time, ~12 pounds per tray.
• Pushing:
  Move trays on dollies, requiring force of up to 7.5 pounds; trays may also be pulled.
• Climbing:
  Occasionally navigate stairs or ladder for sign changes, wall washing, maintenance.
• Stooping/Bending:
  Forward bending at the pizza assembly station; toe room limited; ≈30–45 seconds per position, repeated throughout the day. Also at front counter and stocking ingredients.
• Crouching/Squatting:
  Occasional stock of shelves and cleaning low areas.
• Reaching:
  Continuous upward, downward, forward reaching.
• Hand Tasks:
  Essential eye‑hand coordination; use of one or both hands. Shaping pizza dough requires frequent, forceful forearm and wrist use.