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SpecialEyes Customer Service Representative
Job in
Sarasota, Manatee County, Florida, 34243, USA
Listed on 2026-06-19
Listing for:
Physiol
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
- Deliver a legendary customer service experience with each interaction
- Answer incoming calls and respond to customer emails and faxes within the agreed timescale
- Assist eye care providers in designing and processing custom contact lens orders
- Educate practitioners on product and service information
- Troubleshoot, document, and resolve product or service issues and concerns, according to standard operating procedures
- Develop and maintain a knowledge base of the evolving products and services
- Identify opportunities to cross-sell during the customer journey
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