Customer Support Lead | SOPs, Coaching & KPIs
Job in
Tallahassee, Franklin County, Florida, 32318, USA
Listed on 2026-07-05
Listing for:
PARADIGM SENIOR SERVICES INC
Full Time
position Listed on 2026-07-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
PARADIGM SENIOR SERVICES INC is seeking a Customer Support Lead based in Miami, FL. This full-time position involves overseeing daily operations of the Customer Support team, ensuring efficient handling of inquiries, and developing Standard Operating Procedures to optimize workflows. The ideal candidate will have at least 3 years of experience in customer support and revenue cycle management. Strong leadership and analytical skills are essential.
The environment is dynamic, promoting support and growth in a collaborative atmosphere.
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